Customer Service, Recruiting & Nonprofit Leadership
Resume:
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Beth Ross
Land O’ Lakes, FL
****.**********@******.**
Professional Summary
Customer-focused professional with extensive experience in customer service, staffing, recruiting, sales, nonprofit leadership, public relations, and business development. Proven ability to build strong relationships, communicate effectively with diverse audiences, resolve concerns, and manage multiple priorities in fast-paced environments. Recognized for professionalism, empathy, problem-solving, and exceptional communication skills.
Core Skills
Customer Service & Client Relations
Recruiting & Staffing Support
Phone & Email Communication
Account Management
Sales & Business Development
Public Relations & Community Outreach
Relationship Building
Problem Resolution
Event Planning & Coordination
CRM & Database Management
Microsoft Office Suite
Administrative Support
Professional Experience
Founder & Inventor
Safeguard Tech Solutions LLC 2025 – Present
Developed a patent-pending personal safety technology designed to assist individuals during emergencies when speaking may be unsafe.
Conduct market research, stakeholder outreach, and product demonstrations. Engage with public safety professionals, first responders, and community leaders to gather feedback and evaluate adoption opportunities.
Manage business development activities, presentations, and strategic partnerships. Created and oversee company branding, marketing materials, and outreach efforts.
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Founder & Executive Director
Blanket Tampa Bay 2014 – 2024
Founded and led a successful nonprofit organization serving thousands throughout the Tampa Bay area.
Built partnerships with hospitals, businesses, civic organizations, and community organizations. Recruited, trained, and coordinated volunteers for community outreach efforts. Managed donor relations, fundraising campaigns, logistics, and communications. Served as the organization’s spokesperson through television, radio, print media, and public speaking engagements.
Organized large-scale community events and outreach programs. Staffing & Recruiting Professional
Recruited, screened, and matched candidates with client requirements. Maintained relationships with employers and job seekers. Coordinated interviews, onboarding activities, and candidate communications. Provided exceptional customer service while managing multiple priorities and deadlines. Advertising Sales Representative
The Tampa Tribune
Managed client accounts and developed new business opportunities. Built strong relationships with business owners and advertising clients. Consulted with customers to develop effective advertising solutions. Consistently delivered responsive customer service and account support. Visual Merchandising Specialist
14 years of experience creating retail displays and merchandising presentations. Recognized for creativity, organization, attention to detail, and customer engagement. Education
Chamberlain High School
Tampa, Florida
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