Front Desk & Customer Service Professional

Raven Taylor

Greenville, NC 252-***-**** *************@*****.***

Professional Summary

Friendly and organized receptionist with strong communication, customer service, and multitasking skills. Experienced in answering phones, scheduling appointments, greeting visitors, handling administrative tasks, and maintaining a professional front desk environment. Quick learner with a positive attitude and the ability to work efficiently in fast-paced settings.

Skills

●Customer Service

●Front Desk Operations

●Phone & Email Communication

●Appointment Scheduling

●Microsoft Word & Excel

●Data Entry

●Cash Handling

●Organization & Time Management

●Problem Solving

●Professional Communication

●Filing & Office Support

●Medical Terminology

●Team Collaboration

Experience

Front Desk Assistant – Greenville, NC

2021 – 2023

●Greet visitors and assist with questions in a professional and friendly manner.

●Answer multi-line phone systems and direct calls to appropriate staff members.

●Schedule appointments and maintain organized calendars.

●Handle filing, copying, scanning, and data entry tasks accurately.

●Maintain a clean and welcoming reception area.

Customer Service Associate/Cashier – Food Lion, Greenville, NC

2023-Present

●Provided excellent customer service in a fast-paced environment.

●Processed transactions and handled customer concerns professionally.

●Assisted with inventory organization and daily store operations.

●Worked collaboratively with team members to improve customer satisfaction.

Environmental Services/ Housekeeping, Physicians East, Greenville, NC

2025-Present

●Maintain cleanliness of reception areas and staff workspaces.

●Remove trash, medical waste, and recyclables according to office procedures.

●Disinfect high-touch surfaces following health and safety guidelines.

●Clean and sanitize patient rooms, waiting areas, restrooms, and office spaces to maintain a safe and professional healthcare environment.

Education

J. H. Rose High School (High School Diploma) -2022

Greenville, NC

Pitt Community College- (2023- present)

Winterville, NC

Additional Qualifications

●Reliable transportation

●Flexible schedule

●Strong written and verbal communication skills

●Comfortable using computers, printers, and office equipment

Contact this candidate