B
Rachel
Benton
RachelBenton**@gma
il.com
SUMMARY
Detail-oriented Process Assistant specializing in process optimization and workflow coordination. Expertise in risk assessment and data analysis drives operational efficiency. Supports management with strategic process improvements that enhance productivity and accuracy.
SKILLS
• Process optimization
• Workflow coordination
• Standard operating procedures
• Inventory management
• Data analysis
• Performance metrics
• Risk assessment
• Scheduling coordination
• Customer relationship management
EXPERIENCE
Process Assistant
Oklahoma City, Oklahoma
Amazon/ Sep 2019 to Jun 2026
Esthetician
Oklahoma City, OK
Freelance/ May 2011 to Sep 2019
• Coordinated workflow processes to enhance operational efficiency and accuracy. Assisted management in implementing process improvements that enhanced overall productivity.
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Identified potential risks associated with proposed changes or implementations of processes.
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• Assisted in the development of efficient and effective process protocols.
• Collaborated with team members to resolve issues and streamline daily tasks. Compiled reports on process performance, progress, and optimization recommendations to inform management decisions.
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• Analyzed data from multiple sources to identify opportunities for improvement. Partnered with clients to develop tailored treatment plans, ensuring optimal results and client retention.
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Executed diverse facial treatments with industry-standard products and techniques to enhance client satisfaction.
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Guided clients in skincare routines and recommended suitable home products to improve their skincare outcomes.
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Developed strong client relationships through effective communication and attentive service.
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EDUCATION AND TRAINING
Esthetician License
Francis Tuttle Technology Sep 2011
Oklahoma City, OK