Desktop engineer,Computer Lab Assistant

RESUME

SANDEEP KETHWAS

Mo. – 099-****-****

Email-Id: ***************@*****.***

CAREER OBJECTIVE

A challenging position as a Systems/Network Administrator academic knowledge and experience in the best possible method where I can deploy and use my technical, academic knowledge and experience in best possible method.

EDUCATIONAL QUALIFICATIONS

Class University/Board Year of

Passing

Percentage

MBA 2009-11

(COMPUTER

MANAGEMENT)

School Of Computer Science And

Information Technology, DAVV

Indore

2011

61.69

B.A

Gujarati Art & Law

College, DAVV, Indore

2009

49.99%

HSC

Govt. Maharaja Shivaji Rao H. S.

School, M.P Board, Indore

2005

60.2%

SSC

Deepesh Vidhya Mandir H S

School, M.P Board, Indore

2003

46.4%

Google IT Support Professional Certificate from Coursera

Hardware Networking Certificate (One Year).

Computer Application Certificate (Six months).

Operating System

Dos, Windows 98/XP/7/8/10,11 windows Server 2003/08/12/16, Ubuntu, Linux, etc. Hardware skill: -

Installation & configuration of LAN, WIFI.

Troubleshooting the networking-related problems.

Troubleshooting & maintenance of PCs.

Fault finding & troubleshooting of Monitor, SMPS, and Mother Board.

Installation of various software.

Installation of device drivers & hardware components.

Configuration of Printer, Modem, Scanner, Projector, Camera, sound, etc. Networking skills: -

Setting of small & medium-sized networks with bus & star topology.

Cabling & crimping for systems, hubs, switches & routers.

Network devices, Repeater, Hub, and Switches.

Topologies, Media Access methods.

TCP/IP services, IP addressing & subnetting.

DHCP, DNS, IIS, FTP, RAID etc. installation & configuration Languages: - C, C++, JAVA, HTML (Basic).

CERTIFICATION

TECHNICAL KNOWLEDGE

Strong knowledge in network/security/systems administration and systems support in Cisco and Microsoft network environment.

Immense knowledge in designing cable and wireless networks, structured network cablings, such as STP, UTP, installation, and configuration of LAN, WAN, and wireless networks with active components such as routers, switches, modems, access points, etc.

Quick learner with the ability to grasp new technologies, both software, and hardware. Proven ability to work under pressure and team environment. SVKM’S NMIMS INDORE CAMPUS

Lab Assistant (Computer) October 2019 To Continue.

Troubleshoot Desktop, Laptop, Monitor, CPU, SMPS, CISCO Phone, Network, Smart Board, and Projector-related issues.

Planned, Developed, and implemented IT solutions as and when needed.

Solely handled NPAT, NCET & NLAT Examination, Mega Sports Event (ICARUS - NMOTSAV).

Prompt Response to user's support requests and coordinate with users to find out the nature of the issues. Taking follow-up with users to ensure their systems are functional.

Symantec Endpoint Protection Manager Management (Network antivirus, Daily Report Generated and worked on miscellaneous issues).

Installation and maintenance of software for lectures and exams. also, support in Lecture\Exam for data uploading and data backup. Etc.

Coordination for daily issues of Application Server, Software License, AC/Light, Maintenance of Lab, and Its Peripherals.

Managing Computer system network connection, domain related issues, domain user login, network printing and scanning, and maintenance.

Remote Support and telephone call support providing (troubleshooting) to work from-home users/other location users.

I have maintained a track record and Administration of booking of Labs for Lectures\ Workshops\ Exams. Also, reported to HOD\DR for any issues in these labs.

I have completed all other work assigned to me by the university from time to time. Career Classes Indore (The Career Maker) Institute. System administrator January 2019 To September 2019

Resolved System\Network\Printer\Projector-related issues.

Desktop\Laptop formatting, troubleshooting, all management.

Online Mock tests have been conducted and managed in the computer lab.

Accsoft 2.0 education software maintenance and development.

OMR Device and its application software management.

eSSL attendance machine management configuration & daily backup. Personal Qualities

WORKING EXPERIENCE Total -13 Years

Prestige institute of management & research Indore department of law Indore (M.P.). System administrator February 2016 To November 2018

Server 2016 Services, user rights, profile creation, and maintenance.

RAS (Remote Access Services) Configuration & data sharing.

Accsoft 2.0 education software maintenance and development.

Video configuration and live video conference activity.

Eml class small audio-visual classroom arrangement.

Install and configure software and hardware component.

Manage network servers and technology tools (Accsoft 2.0 &camera database server)

LAN cable crimping & punching.

Monitor performance and maintain systems according to requirements.

Troubleshoot issues and outages.(Server, desktop, laptop, printer, Wi-Fi, camera, etc.)

Ensure security through access controls, backups, and firewalls, cameras.

Upgrade systems with new releases and models.

Develop expertise to train staff on new technologies by FDP Program.

Daly backup of Accsoft database.

Savior smart card reader configuration & daily backup.

Online CBT test conduct in the computer lab with TCS-iON.

Website Analysis and updates. (Boucher, Application form, etc.)

Social media page creation event and notification posting.

Bulk message sent.

Plaugh & play cyber cafe (Advance services)

[System networking sales Services and Cyber cafe] September 2013 – February 2016 Junior Hardware/Network Engineer

Computer Peripherals, new & old PC, AMC also Provided

Ghost image creation and installation.

Windows operating system formatting and installation.

Antivirus selling and installation virus and malware removal.

Data transfer HDD to HDD Mobile to mobile.

Downloading and mobile data backup create or restore.

Old pc purchasing and system assembling.

Computer peripherals selling and driver installation.

Cyber cafe management and internet problem solve.

Provided on-call services for clients.

Mobile accessories sealing & purchasing.

Data entry and Hindi typing.

Modem configuration for the internet.

Ace Services Pvt. Ltd at Indore

Junior Hardware/Network Engineer August 2011 – September 2013

Install and configure software and hardware.

Manage network servers and technology tools. (Data sharing)

Install and configure devices drivers.

Server machine & desktop assembling and disassembling.

Desktop, Laptop, Monitor, CPU, SMPS troubleshooting.

Computer system network connection and printer installation.

Planned, developed, and implemented IT solutions as and when needed.

Provided on-call troubleshooting support for corporate data centre.

Provided on-call services for clients.

Odin software installation and configuration.

System and antivirus sales and services.

Mobile application software & hardware device configuration.

ODIN Terminal configuration.

Punctual, Creative, Discipline, Obedient and Sincere. PERSONAL PROFILE

Name : Sandeep Kethwas

Date of Birth : 25 March 1988

Father’s Name : Mr. Krishnkant Kethwas

Occupation : Pensioner Govt. Service

Mother’s Name : Mrs. Asha Kethwas

Language known : Hindi and English

Nationality : Indian

Marital Status : Married

Hobby : Internet Surfing

Permanent Address : 309, Bhagirathpura Indore - 452003 (M.P.) I hereby declare that all the above mentioned information is true to the best of my knowledge and belief.

Date:

Place: Indore (SANDEEP KETHWAS)

PERSONAL STRENGTHS

DECLARATION

Contact this candidate