Administrative Receptionist and Customer Service

Roan Suarez

Brandon, FL

********@*****.***

Ph # 920-***-****

Professional Summary

Customer-focused administrative professional with experience supporting daily operations in aviation and manufacturing environments. Skilled in front-desk operations, procurement, invoicing, and customer service. Strong organizational communication, and problem-solving abilities with a focus on efficiency and accuracy.

Work Experience

Receptionist — Metrea Aviation Integration Center : Tampa, FL- Apr 2023 — June 2026

•Support daily business operations including phone management, email correspondence, and document control.

•Manage office inventory, ordering supplies and tracking stock levels.

•Coordinate shipping and receiving of packages.

•Monitor visitor access and maintain security awareness.

•Assist with invoicing, purchase orders, and payment processing,

•Support procurement by sourcing aircraft parts, tracking availability, and distributing to work orders.

•Coordinate contractors for facility maintenance.

Cashier — BP Gas Station : Oshkosh, WI - Sept 2022 — Mar 2023

•Opened and closed shifts, balancing registers and reconciling cash drawers.

•Maintained inventory of retail and food items,

•Ensured cleanliness of customer areas including restrooms and service stations.

•Delivered prompt and courteous customer service.

Bartender -Server The Bar and Grill : Oshkosh, WI - Aug 2022 — Oct 2022

•Prepared bar and service areas prior to shifts,

•Took orders, prepared drinks, and served food efficiently.

•Managed registers and coordinated with kitchen staff.

•Completed end-of-shift cash handling and closing duties.

Shim Assemble — Brickham Stamping : Oshkosh, WI -Jan 2017 -Dec 2022

•Assembled shim packs per blueprints ensuring accuracy and specifications.

•Bonded and cured materials in high-temperature ovens with quality checks.

•Operated stamping equipment and tracked production data.

•Packaged products per requirements and met shipping deadlines.

Education:

Oshkosh West High School High School Diploma 2000-2004

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