Administrative and IT Support Specialist

Samantha Lawing

**** ***** **, **** *

Greensboro, NC 27410

Phone: 336-***-****

Alt Phone: 336-***-****

Fax: 336-***-****

Email: ********@*****.***

Objective

Secure a rewarding long-term position.

Ability Summary

Provide high-level administrative support by conducting research, preparing statistical reports,

handling information requests, and performing clerical functions such as preparing correspondence,

receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise

lower-level clerical staff.

Employment History

03/2021 - 03/2024 Manufacturing Assistant, Adhesive Bonding Machine Operators and Tenders

Graham Personnel Svc Inc, Greensboro, NC

Operate or tend bonding machines that use adhesives to join items for further

processing or to form a completed product. Processes include joining veneer

sheets into plywood; gluing paper; joining rubber and rubberized fabric parts,

plastic, simulated

07/2021 - 12/2021 Order Picker; Packer, Stockers and Order Fillers

Rheem Manufacturing, Randleman, NC

Receive and check incoming pick tickets.

Locate products using technology.

Retrieve orders according to quantity, size etc. ...

Build pallets with orders and position them to loading docks.

Wrap orders before loading on trucks.

Re-stock inventory manually or with warehouse equipment.

01/2019 - 07/2021 POS Support Technician, Computer User Support Specialists

Gilbarco Veeder-Root, Greensboro, NC

Perform maintenance and modification of software systems

Provide merchant support and technical issue resolutions on Point-of-Sale

systems

Provide telephone, remote and on-site support for clients in order to provide quick

resolution to problems

04/2019 - 12/2019 Service Desk Analyst

Vector Marketing, Greensboro, NC

IT support in resolving issues pertaining to software and hardware.

Responded to user inquiries, fielding questions from internal end users and

troubleshooting technical issues related to IT systems

04/2008 - 12/2018 Help Desk Technician, Computer User Support Specialists

Hearing Solutions, Greensboro, NC

Diagnosed problems via phone, email and on-site through troubleshooting skills,

logic and research

Record keeping of client inquiries from client contact to incident resolution

Perform new software/hardware installations, configurations and upgrades

Install, configure and support MS Office 2007 and 2010 and Email Outlook

Contact this candidate