MICHAEL HOCHSTETLER
*** ****** ** *** **** Tx ***33
*********@*****.***
Administrative Assistant Resume
Professional Summary
Detail-oriented and highly organized administrative professional with over 25 years of experience managing
business operations, client communications, scheduling, documentation, and confidential records as owner
and operator of a private investigations firm. Proven ability to work independently in remote environments
while handling multiple priorities, maintaining accuracy, and meeting deadlines. Strong background in
customer service, report preparation, database management, and administrative support. Seeking to
leverage extensive organizational and communication skills in a Remote Administrative Assistant position.
Core Qualifications
• Remote Work Experience
• Calendar and Appointment Management
• Email and Customer Communication
• Document Preparation and Editing
• Data Entry and Database Management
• Microsoft Office Suite (Word, Excel, Outlook)
• Google Workspace (Docs, Sheets, Gmail, Calendar)
• File and Records Management
• Confidential Information Handling
• Scheduling and Coordination
• Client Relations and Customer Service
• Report Writing and Documentation
• Time Management and Multitasking
• Problem Solving and Attention to Detail
Professional Experience
Owner / Private Investigator
Texas Advanced Investigations Texas 1998 – Present
• Managed all day-to-day administrative operations for a successful private investigations firm.
• Scheduled client meetings, surveillance assignments, and coordinated investigator calendars.
• Maintained highly confidential client records, case files, and investigative documentation.
• Prepared detailed reports, correspondence, invoices, and client updates with exceptional accuracy.
• Communicated regularly with clients, attorneys, insurance companies, and vendors via phone and email.
• Maintained electronic filing systems and databases while ensuring compliance with confidentiality
requirements.
• Managed multiple projects simultaneously while meeting strict deadlines and quality standards.
• Handled billing support, expense tracking, and general business administration.
• Trained and supervised investigative staff while overseeing workflow and task completion.
Independent Contractor / Delivery Operations
Various Companies Texas & Louisiana 2023 – Present
• Operated independently while managing schedules, route planning, and customer communications.
• Utilized mobile applications and digital platforms to track assignments and maintain accurate records.
• Demonstrated reliability, time management, and strong customer service skills in fast-paced environments.
Education
High School Diploma
Additional Information
• Experienced working independently in remote environments.
• Exceptional attention to detail and organizational skills.
• Extensive experience handling sensitive and confidential information.
• Proficient with computers, email systems, online platforms, and digital document management.