Warehouse Operations and Systems Specialist

Darryl Stephens

Orlando, Florida 407-***-**** ***************@*****.*** linkedin.com/in/darrylstephens

SUMMARY

Warehouse Management Systems (WMS) and Supply Chain Executive with 30+ years of experience leading warehouse technology implementations, supply chain transformation initiatives, distribution operations, ERP integrations, and customer-focused consulting engagements.

Recognized for successfully bridging operational requirements and enterprise technology solutions through business process analysis, requirements gathering, solution design, system configuration, implementation leadership, and organizational change management.

Extensive experience delivering WMS solutions utilizing Tecsys and Manhattan platforms while supporting warehouse operations including receiving, putaway, replenishment, inventory control, order fulfillment, shipping, labor management, and distribution center optimization.

Trusted advisor to executive leadership, operations teams, software vendors, and implementation partners with a history of driving operational efficiency, inventory accuracy, scalability, and customer service improvements.

EDUCATION

Kathleen Senior High School

Florida

EXPERIENCE

Corporate Director of Process Improvement and Systems

2024 – 2025

ADVENTIST HEALTH SYSTEM

Selected to lead enterprise process improvement and technology initiatives supporting supply chain, logistics, and warehouse operations.

•Directed enterprise-wide systems evaluation, configuration, implementation, and user adoption initiatives.

•Led strategic process improvement programs that streamlined operations and improved organizational efficiency.

•Coordinated successful integration of PeopleSoft ERP and Tecsys WMS environments.

•Partnered with executive leadership to align technology investments with operational objectives.

•Supported planning and operational design activities associated with consolidated service center development.

•Facilitated stakeholder governance meetings to drive alignment, decision-making, and project execution.

•Key Contributions:

•Led technology and operational transformation initiatives supporting enterprise supply chain modernization.

•Improved organizational readiness through structured implementation and change management practices.

Senior Manager, Warehouse Management Systems

2017 – 2024

ADVENTIST HEALTH SYSTEM

Provided leadership for enterprise warehouse systems strategy, implementation, optimization, and operational support.

•Configured and implemented Tecsys WMS supporting receiving, directed putaway, replenishment, inventory management, fulfillment, and shipping processes.

•Partnered with operational stakeholders to gather business requirements and design future-state warehouse workflows.

•Translated operational requirements into system configurations and process improvements.

•Led testing, deployment, user training, and post-go-live support activities.

•Evaluated inventory management processes and implemented improvements that enhanced operational performance.

•Collaborated with IT, operations, vendors, and executive leadership to ensure successful project delivery.

•Key Contributions:

•Successfully implemented and optimized enterprise WMS capabilities across healthcare distribution operations.

•Improved warehouse efficiency through process redesign and system enhancement initiatives.

Senior WMS Systems Analyst

2017

ADVENTIST HEALTH SYSTEM / ROBERT HALF

•Supported WMS software evaluation, selection, implementation, and deployment initiatives.

•Provided configuration, training, and support for Tecsys WMS and PeopleSoft ERP environments.

•Facilitated user adoption through training and process documentation.

•Assisted with integration activities supporting enterprise supply chain operations.

International WMS Functional Consultant

2012 – 2017

TECSYS INC.

Delivered consulting services supporting WMS implementations across North American and international client environments.

•Conducted discovery workshops and requirements gathering sessions with customer stakeholders.

•Analyzed warehouse operations and documented current-state and future-state business processes.

•Configured Tecsys WMS applications to support customer operational requirements.

•Facilitated testing, training, deployment, and go-live readiness activities.

•Advised clients on warehouse layout, process optimization, inventory management, and operational best practices.

•Supported implementations across healthcare, distribution, manufacturing, and logistics environments.

•Key Contributions:

•Delivered successful WMS implementations for multiple clients throughout North America.

•Served as trusted advisor for warehouse process transformation and technology adoption initiatives.

WMS Process and Systems Specialist

2007 – 2012

SCHOLASTIC BOOK FAIRS

•Configured, supported, and optimized Manhattan WMS environments.

•Standardized warehouse processes and operational workflows.

•Delivered training and support for warehouse personnel and system users.

•Supported implementation and upgrade projects across distribution operations.

Project Manager

2003 – 2006

MENLO WORLDWIDE / CON-WAY

•Managed multiple logistics and warehouse technology projects simultaneously.

•Coordinated project schedules, stakeholder communications, vendor activities, and implementation milestones.

•Utilized Manhattan WMS solutions to support warehouse operations and project objectives.

•Identified process improvements that enhanced operational performance.

TECHNICAL SKILLS

Warehouse Management Systems (WMS)

Functional Consulting

Business Process Analysis

Requirements Gathering

Solution Configuration

Supply Chain Execution (SCE)

ERP Integration

PeopleSoft ERP

Tecsys WMS

Manhattan WMS

Warehouse Operations

Distribution Center Operations

Inventory Control

Receiving & Putaway

Replenishment

Order Selection & Fulfillment

Shipping & Logistics

Implementation Methodology

User Acceptance Testing (UAT)

Training & Change Management

Project Leadership

Vendor Evaluation & Selection

Cross-Functional Leadership

Executive Stakeholder Engagement

TECHNOLOGY

Warehouse Management Systems: Tecsys WMS Manhattan WMS

Enterprise Systems: PeopleSoft ERP

Implementation Expertise: Requirements Gathering Process Analysis Solution Design System Configuration Testing Training Go-Live Support Change Management

INDUSTRY EXPERIENCE

Healthcare Distribution Supply Chain Operations Warehouse Operations Distribution & Logistics Manufacturing Support Environments Third-Party Logistics (3PL)

ADDITIONAL INFORMATION

Available for 50%+ travel throughout the United States and Canada Authorized to work permanently in the United States without sponsorship 30+ years of warehouse, logistics, supply chain, and WMS leadership experience

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