Fast-Paced Student Customer Service Associate

MIKAYLA ROCKWOOD

Leander, TX C: 281-***-**** *******.********@*****.***

Summary

Hard-working student who thrives in a fast-paced environment. Works to complete assignments quickly, efficiently, and with a positive attitude.

Education

●Liberty High School, 2019-2021

●Lebanon Trail High School, 2017-2019

●Hunt Middle School, 2014-2017

●Frost Elementary, 2007-2014

●Austin Community College, 2023-2026

●Austin Community College STEPS Program, 2025-2026

Work Experience

Chick-Fil-A, 02/2022-11/2022

Front Of House/General

●Maintain consistent guest satisfaction by delivering food hot and promptly

●Run mobile orders out to cars

●Dining room cleaning and guest checks

●Stock supplies as needed

●Make desserts and drinks for orders

●Bag food and organize for delivery

Moviehouse & Eatery, 2021-2021 Food Runner/Cleaner

●Conduct hallway and restroom checks to ensure cleanliness

●Dispose of trash in theaters after the movie ended

●Sanitize loungers and tables

●Empty bus cart

●Provided excellent customer service to movie clients

H-E-B, 11/2022-current job now

Heb Curbside Shopper/Bagger

●Shops orders by going to multiple locations in the store and grabbing things off shelves.

●Brings orders and retrieves orders for customers

●Auditing carts

●Condensing carts

●Sweeps the department

●Bags groceries

●Helps Customers bring out their orders

●Cuts left behind tags for curbside

●Bags the items in the totes for the curbside customers

●Volunteered at Rosedale School - Spring Semester 2026

Babysitting, 2017-2019

●Keeping children safe and secure without incident.

●Prepare food appropriate for young children

●Entertaining children with games, songs, and activities

Housekeeping choirs, 2005-2019

●Empty dishwasher and helps load the dishwasher as needed

●Keep room clean and tidy

●Keep bathroom disinfected and free of clutter

Skills and Achievements

●Proficient in Microsoft Word, Excel, and PowerPoint

●National Junior Honor Society, 2019 and 2020

●Blue Belt in Taekwondo, Tiger Rock Academy, achieved in 2017

Received good reviews from Curbside Customers and Gotten Certificates and Rewards from HEB Leadership, 11/2022 - Currently receives on occasion.

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