Hospitality & Data Entry Coordinator
Resume:
Penelope C. Sarabia
************@*****.***
RELEVANT SKILLS
●Data Entry and Processing
●Digital Record Maintenance
●Employee & Team Training
●Event Management
●Time Management
Microsoft Office
EXPERIENCE
Kasai Japanese Steakhouse, Scottsdale, AZ - Back-Up Server
February 2021- April 2026
●Organize and maintain reservations in systems to ensure efficient daily operations
●Manage and handle the logistics and team coordination for large-scale events
●Train new recruits and ensure positive team building to meet daily operations
●Attend staff training opportunities to increase job proficiency
●Ensure daily food handling meets standard food safety regulations
●Maintain standard sanitation procedures to guarantee staff and customer safety
Claim Jumper, Phoenix, AZ - Hostess
September 2017 - January 2021
●Managed phone and digital reservations to secure clients and maintain steady productivity
●Advised and coordinated with multiple teams for the front-of-house department to ensure client specifications are met
●Arranged and handled table preparation, menu coordination, and team coordination for large-scale events
●Provided assistance to various departments for front and back-of house management
●Trained new recruits on proper food handling and standard protocols as required
●Maintained standard sanitation procedures to guarantee staff and customer safety
Bell Ford, Phoenix, AZ - BDC Representative
July 2020 - November 2020
●Built strong relations with clients using effective communication and conflict resolution
●Managed in-person and telephone inquiries about vehicle accessory recommendations, product promotion details and solutions, and terms of sales disclosures
●Assisted with reviewing sales and target budgets with management to meet business satisfaction
●Provided extensive knowledge to clients regarding the selection process and requested products
●Scheduled appointments for the sales team and set reminder phone calls
EDUCATION
Barry Goldwater Highschool, Phoenix, AZ - High School Diploma
Graduated May 2017
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