E-Commerce Operations Executive - Marketplace Growth

MOHD IMRAN

LinkedIn **************@*****.*** +91-731******* Meerut, UP

Profile:

E-Commerce Operations Professional with 3 years of expertise in marketplace management

(Flipkart, Meesho), cataloging, and performance marketing, delivering measurable improvements in account health, order fulfillment efficiency, and revenue growth. Work Experience:

E-Commerce Operations Executive Imran Enterprises

(MAY 2023 - PRESENT)

● Lead the daily end-to-end seller operations on Flipkart and Meesho, ensuring strict adherence to platform dispatch SLAs and maintaining robust account health metrics.

● Execute bulk product cataloging workflows, integrating keyword optimization and high-quality imaging to boost organic visibility and product rankings.

● Manage and optimize platform-specific ad campaigns (PPC), analyzing Return on Ad Spend (ROAS) and adjusting daily budgets to increase daily sales velocity.

● Streamline order processing, inventory forecasting, and packaging logistics, ensuring 100% compliance with marketplace dispatch timelines.

● Enhance revenue retention by aggressively managing returns and RTOs (Return to Origin), successfully raising claims with seller support for fraudulent or damaged returns to minimize revenue leakage.

Technical Skills:

● Platforms & Marketplaces: Flipkart Seller Hub, Meesho Supplier Panel .

● E-Commerce Operations: Catalog Management, Order Fulfillment, Inventory Forecasting, RTO & Returns Management.

● Digital Marketing: Marketplace Ad Campaigns (PPC), Keyword Optimization, Product Visibility, ROAS & CTR Tracking.

● Tools & Analytics: MS Excel (BASIC).

Education:

B.B.A. (Marketing Management) IIMT University, Meerut

(Graduated June 2024)

● Core Coursework: Business Administration, Marketing Strategy, Digital Business Understanding, and Consumer Behavior.

Certificates and Achievements:

● Successfully founded, managed, and scaled an independent e-commerce retail business

(Imran Enterprises) over 3 consecutive years.

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