Senior C-Suite Executive Assistant, Healthcare
Resume:
Julie Clettenberg
Oak Lawn, IL *0453
Phone: 773-***-****
Email: *********@*****.***
EXECUTIVE ASSISTANT SENIOR ADMINISTRATIVE LEADER
20+ years supporting C-suite executives in large academic medical and healthcare systems
Highly accomplished Executive Assistant with extensive experience supporting Presidents, CEOs, Senior Advisors, Deans, and Vice Presidents within complex healthcare and university environments. Proven ability to manage high-volume operations, coordinate sensitive communications, and maintain exceptional professionalism in fast-paced, confidential, and politically sensitive settings. Recognized for organizational excellence, operational reliability, and the ability to build strong internal and external relationships at all levels.
CORE COMPETENCIES
C-Suite & Board Support, Executive Calendar & Email Management, Meeting & Event Planning, Complex Scheduling & Prioritization, Travel Planning (Domestic & International), Expense Reporting & Reconciliation, Relationship Management, Project Coordination, Process & Workflow Improvement, Confidential Correspondence Management, High-Volume Communication Triage, Database Administration, Vendor, Contract & Purchasing Support
PROFESSIONAL EXPERIENCE
Senior Executive Assistant to the Surgeon-in-Chief & Chair, Department of Surgery and Executive Director, Department of Surgery – Lurie Children’s Hospital
2025-Current
Manages the executive(s) calendar(s) functioning as an extension of the executive(s).
Manages events and supports projects as assigned including support of Department related activities such as Grand Rounds and Executive Committees.
Responsible for proactive management of issues with technical and professional responses that accurately represent the executive(s) and the office(s).
Executive Assistant to the Interim President — Rush University
2022–2025
Managed day-to-day presidential operations, including high-volume email triage, correspondence routing, and issue escalation.
Coordinated meetings with leaders across the Illinois Medical District and external partners.
Oversaw logistics for executive-level gatherings including agendas, room coordination, and hospitality planning.
Executive Assistant to the CEO, System for Health — Rush University
2019–2022
Directed daily operations for the CEO’s office, ensuring seamless calendar, communication, and meeting flow.
Coordinated national meet-and-greet events with healthcare CEOs across the country; managed pre-contract and post-planning workflows.
Managed meeting logistics including agenda creation, minute-taking, and distribution.
Executive Assistant to the Senior Advisor to the CEO — Rush University
2019–2025
Oversaw comprehensive calendar and communication management for the Senior Advisor.
Coordinated internal and external meetings including scheduling, minutes, travel support, and materials preparation.
Facilitated national relationship-building meetings and coordinated execution of related contracts.
Executive Assistant to the Chief Human Resources Officer — Rush University Medical Center
2018–2022
Directed scheduling, communications, and administrative workflow for the CHRO.
Managed confidential HR-related correspondence and ensured timely routing of system-wide issues.
Coordinated recurring leadership meetings including agenda preparation and minutes distribution.
Administrative Assistant to the Dean/Provost & VPs, Medical Affairs — Rush Medical College / Medical Affairs
2004–2019
Supported the Dean, Provost, and Vice Presidents with calendar management, correspondence, travel, and expenses.
Organized large-scale meetings and executive engagements.
Managed sensitive data, confidential communications, and multi-party scheduling.
Office Manager, Dean’s Office — Rush University Medical Center
2002–2004
Directed day-to-day office operations and supervised front-desk personnel.
Led performance evaluations, corrective action planning, and staff development.
Managed all executive correspondence and supported the VP of University Affairs.
Administrative Assistant to the Executive Dean, Medical Affairs / Dean’s Office — Rush University Medical Center
1989–2004
Provided comprehensive support to the Executive Dean including scheduling, correspondence, and meeting coordination.
Coordinated major committee meetings including Medical Chairman and Transplant Committee sessions.
Supported clinical scheduling, triaged patient calls, and coordinated information between physicians and departments.
Assisted with editing and preparation of the monthly publication "Disease a Month".
EDUCATION & CERTIFICATIONS
Bachelor of Business Management, American InterContinental University (2015)
Certification – Unconscious Bias in Undergraduate Medical Education, 2016
Certification – Managerial Skills, 2002
Coursework, Moraine Valley College (1989–1990)
Eisenhower High School (1985–1989)
TECHNICAL SKILLS
Microsoft Outlook, Word, Excel, PowerPoint, Concur, Copilot, Google Calendar, Slack, SharePoint, Database Design & Management, Lotus 1-2-3, Windows-Based Systems
References
Available upon request.
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