Assistant Property Manager & Compliance Support

Shelby Hummel

Maywood, IL ***** 312-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Results-driven professional with experience supporting operations, compliance, customer service, and administrative functions in fast-paced environments. Recognized for strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining professionalism and accuracy. CORE SKILLS

Customer Service High-Volume Service Cash Handling & POS Systems Conflict Resolution Vendor Coordination Compliance Support Maintenance Scheduling Unit Inspections & Turnovers Administrative Operations Policy Enforcement PROFESSIONAL EXPERIENCE

Assistant Property Manager — FirstService Residential, Chicago, IL July 2025 – Present • Support daily operations of a luxury high-rise community with over 400 units • Coordinate resident communications, vendors, and maintenance requests • Assist with compliance, reporting, and board support Turnover Specialist — Fulton Grace, Chicago, IL January 2025 – April 2025 • Conducted move-in and move- out inspections to identify maintenance needs • Coordinated vendors to ensure timely and quality unit turnovers

Assistant Community Manager — Good Steward / Hales Property Management, Chicago, IL June 2021 – October 2024 • Managed administrative and operational support for multiple community associations • Coordinated maintenance, vendor services, and resident requests • Maintained records and supported compliance efforts

Bartender — Guaranteed Rate Field (Chicago White Sox Fan Deck) Chicago, IL 2022 – 2024 • Provided high- volume beverage service in a fast-paced professional sports environment • Delivered excellent customer service to large crowds while maintaining efficiency and accuracy • Managed cash handling and POS transactions responsibly • Ensured compliance with Illinois alcohol service laws and stadium policies • Collaborated with team members to support smooth event operations Finance Manager — Nationwide Credit Clearing Company, Chicago, IL June 2020 – May 2021 • Oversaw budgeting, reporting, and daily financial operations • Supported regulatory compliance and payment processing

EDUCATION

1

High School Diploma — Thomas Kelly High School

CERTIFICATIONS & LICENSES

Illinois Community Association Manager (CAM) License — Active since 2024 Illinois Liquor License — Active since 2022 ServPro (ServSafe Alcohol) Certification — Active since 2022 2

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