Service Associate and Customer Transactions Expert

Service associate

Walmart

Dec **** - Present

Iowa

Experience

Help customer to send and receive money, cash their checks, pay their bills. And also help them return their unwanted items with dignity and respect. Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance customer satisfaction.

CNA - Non-Degree Program (e.g. Coursera certificate) Kirkwood community college

2022 - 2022 Iowa city, United States

Education

Summary

Experienced service associate

with a proven track record in

facilitating financial transactions

and enhancing customer

satisfaction. Adept at resolving

inquiries swiftly and maintaining

dignity and respect in all

interactions, contributing to a

30% increase in repeat

customers. Recognized for

exceptional active listening and

empathy skills, fostering strong

relationships and improving

team collaboration. Committed

to service excellence, ready to

bring unique value and drive

positive outcomes in any

customer-focused environment.

Financial Transactions Expert

Skills

Process Improvement Expert

Dignity and Respect Expert

Service Excellence Expert

Customer Relationship

Management

Expert

Adaptability Expert

Active Listening Expert

Empathy Expert

Team Collaboration Expert

Attention to Detail Expert

Time Management Expert

Conflict Resolution Expert

Goundo Doucara

Service associate

1-319-***-**** *************@******.*** Iowa

Cash Handling Expert

Transaction Processing Expert

Problem Solving Expert

Communication Expert

Customer Service Expert

English

Languages

Bambara

French

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