Human Resources Director & Assistant

Jobs

Rosemary E Boyd, Human Resource

Chesapeake, 23320, US, 757-***-****, ************@***.***

SUMMARY

Dynamic Human Resources professional with over 20 years of experience in HR management within the hospitality industry. Expertise includes conflict resolution, recruitment, benefits administration, Recognition, Performance Evaluations, Unemployment and Payroll complemented by a Bachelor’s degree in Psychology. Successfully directed HR departments, overseeing substantial teams and enhancing employee engagement through innovative recognition programs. Adept at aligning HR strategies with business goals, providing measurable value through improved employee relations and operational efficiency.

WORK EXPERIENCE

11/2023 – 03/2024

Human Resources Assistant, Indian Creek Correctional Center

Chesapeake, Va

Payroll and Filing

10/2019 – 04/2020

Agent, American Income Life

Virginia Beach

Cultivated relationships with union members, successfully selling life insurance policies tailored to their needs.

07/2018 – 10/2018

Financial Advisor, Anchor Financial Group

Chesapeake, USA

Advised clients on life insurance products to secure their financial future.

04/2005 – 11/2017

Director of Human Resources, Sheraton Norfolk Waterside

Norfolk

Re-stablished the Human Resources Department following the hotel sales in October 2006. & December 2015

Managed a Human Resources Department in a 468 room Hotel with a team of 200 employees.

Administered comprehensive employee benefits programs.

Spearheaded recruitment initiatives, effectively filling critical positions across the hotel.

Facilitated employee relations and conflict resolution, ensuring a positive workplace culture.

Enhanced safety measures and worker compensation processes.

Championed recognition programs, boosting employee morale and retention.

Managed Family and Medical Leave Act (FMLA) compliance and unemployment processes.

Streamlined payroll operations and conducted thorough background checks including drug screenings, references, and E-Verify.

Maintained HR information systems, applicant tracking systems, and personnel files

Conducted performance evaluations and facilitated training and development

01/2004 – 03/2005with

Director of Human Resources, Hilton Deerfield Beach

Deerfield Beach

Managed a Human Resources Department in a 221-room Hotel with a team of 150 employees.

Administered comprehensive employee benefits programs.

Executed recruitment strategies to attract top talent in the hospitality industry.

Resolved employee relations and conflict issues, fostering a positive workplace atmosphere.

Implemented safety protocols and managed worker compensation claims effectively.

Developed recognition initiatives to acknowledge employee contributions.

Handled FMLA and unemployment claims with diligence.

Conducted thorough background checks, including drug screenings and reference checks.

Maintained HR information systems and organized personnel files.

Conducted performance evaluations and facilitated training and development

05/2001 – 01/2004

Director of Human Resources, Sheraton Suites Key West

Key West

Oversaw the Human Resources Department for a 181-suite hotel with a team of 150 employees.

Administered benefits programs for employees including health, dental, vision, life insurance, disability insurance, 401k, and COBRA.

Conducted recruitment processes to ensure effective staffing.

Managed employee relations, conflict resolution, and performance evaluations.

Implemented safety and worker compensation policies to enhance workplace safety.

Developed recognition programs to elevate employee engagement and satisfaction.

Handled FMLA and unemployment processes with accuracy.

Managed payroll operations and conducted thorough background checks, emphasizing drug screening and E-Verify.

Maintained HR information systems and managed personnel files meticulously.

Facilitated training and development programs.

10/1997 – 05/2001

Human Resources Manager, Westin Resort St John USVI

St John, USVI

Participated as a key member of the pre-opening team, establishing the Human Resources Department and staffing the resort.

Facilitated employee relations and conflict resolution.

Enforced and interpreted resort policies and labor laws effectively.

Represented the resort at the Virgin Islands Department of Labor concerning labor and unemployment issues.

Consulted with legal counsel regarding labor-related issues.

Administered employee benefits including health, dental, vision, life insurance, disability insurance, 401k, and COBRA.

03/1990 – 09/1997

Human Resources Specialist, Hampton Roads Sanitation District

Virginia Beach

Coordinated a 13-trade Apprenticeship Training Program, enhancing the skill set of employees.

Managed safety and worker compensation efforts to ensure compliance and safety.

Counseled and assisted employees with retirement benefits, providing guidance and support.

Interpreted and enforced company policies with consistency.

Handled unemployment claims with diligence.

EDUCATION

09/1975 – 08/1979 Old Dominion University Bachelor of Science – Psychology Norfolk,Va

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