Data Entry & Administrative Records Specialist

OLAMIDE OYEKAN

Dallas, TX 469-***-**** *************@***.***

PROFESSIONAL SUMMARY

Detail oriented data entry and administrative support professional with 6+ years of experience entering, verifying, updating, cleaning and maintaining high volume customer, registration, authorization and service records across digital systems, spreadsheets, databases and case management tools. Skilled in Microsoft Excel, Google Sheets, data validation, document review, completeness checks, error correction, confidential records handling, basic reporting and structured remote workflows. Known for strong accuracy, consistent productivity, clear written communication and the ability to manage repetitive data focused tasks independently while meeting deadlines. CORE SKILLS

Data Entry and Records Management: high volume data entry, 50+ WPM typing, 99% accuracy, record updates, document review, database maintenance, case notes, electronic filing, source document checks Data Quality and Review: data verification, data validation, completeness checks, consistency review, discrepancy identification, error correction, duplicate record review, quality control Spreadsheets and Systems: Microsoft Excel, Google Sheets, Microsoft Word, Outlook, Google Workspace, internal databases, CRM style systems, case management tools, online portals, report generation Administrative and Remote Support: structured workflows, daily productivity targets, time management, written instructions, deadline management, independent remote work, team support, confidentiality, professional communication PROFESSIONAL EXPERIENCE

AWG Inc Data Entry Specialist Remote / Dallas, TX September 2021 to Present

• Enter, update, verify and maintain high volume customer, registration, service order and administrative records in internal databases, spreadsheets and tracking systems at 50+ WPM with 99% accuracy.

• Review source documents and account information for accuracy, completeness, consistency and correct formatting before completing updates or routing items for correction.

• Clean, organize, standardize and correct data across multiple sources to support reliable records, accurate reporting and efficient processing.

• Identify duplicate, incomplete or conflicting records, correct routine errors and escalate discrepancies according to established procedures and documentation standards.

• Maintain organized workflow trackers for daily data entry queues, pending records, completed tasks, productivity targets and turnaround expectations.

• Protect confidential customer information through careful data handling, secure records management and consistent compliance with internal privacy procedures.

• Use Microsoft Excel, Word, Outlook, Google Workspace, web portals and internal systems to update records, document actions and support administrative requests.

• Work independently in a structured remote workflow while following written instructions, adapting to changing priorities and meeting daily and weekly productivity goals.

Paytient Customer Service Representative and Data Entry Associate Remote July 2019 to August 2021

• Processed and documented 100+ customer, authorization and account records weekly in proprietary case management systems while maintaining data integrity and confidentiality.

• Entered, updated, audited and corrected customer information across multiple systems to ensure records were complete, accurate and aligned with internal procedures.

• Handled 250+ inbound interactions per week while capturing accurate case notes, updating account details and maintaining clear documentation for follow up.

• Used Google Workspace, spreadsheets, reporting tools and internal systems to update trackers, prepare basic summaries, monitor discrepancies and respond to data related inquiries.

• Reviewed records for missing or inconsistent information, gathered details from internal teams and helped resolve errors before they caused processing delays.

• Applied HIPAA aware and confidentiality focused practices when handling healthcare related customer and authorization data.

• Met daily, weekly and monthly productivity goals while managing repetitive data entry tasks, tight deadlines and competing priorities in a remote support environment.

EDUCATION

Benson Idahosa University BA (Hons), English

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