Remote Administrative Assistant & Data Support

Stephanie Buchanan

Boise, ID 208-***-**** ***************@*******.***

SUMMARY

Administrative Assistant with 10 years of experience providing remote administrative and operational support. Skilled in calendar and travel management, data entry, CRM/ERP systems, and Microsoft Office/Google Workspace. Proven ability to manage communications, maintain accurate records, and handle multiple tasks independently to ensure smooth business operations.

TECHNICAL SKILLS

•Video & Content Tools: CyberLink PowerDirector, Meta Business Suite, X Analytics, TikTok Creative Center

•Operations & Logistics: ERP/CRM System Navigation, Digital Asset Management (DAM), Strategic Scheduling, Resource Optimization

•Data & Productivity: Microsoft Excel (Data Entry & Organization), Google Workspace, Auditing

•Office & Communication Tools: Microsoft Office Suite, Zoom

EDUCATION

Professional Career Development Institute Certificate, Medical Transcription 2000

Weiser High School High School Diploma 1993

WORK HISTORY

Lineworker’s Consulting, LLC Administrative Assistant January 2016 - Present

•Manage executive calendar and scheduling for the Administrator.

•Coordinated comprehensive travel logistics, including booking flights, lodging, and ground transportation

•Manage student data systems, ensuring accuracy and database maintenance

•Oversee OSHA portal compliance, accurately submitting class information and documentation within strict regulatory guidelines

•Coordinated end-to-end logistics for student credentialing, including printing labels, organizing inventory, and managing timely shipping schedules

•Operated with complete autonomy in a fully remote environment, maintaining self-supervision and facilitating virtual meetings via Zoom

•Utilized advanced technical skills, including 70+ WPM typing speed, to expedite daily administrative workflows

•Respond to emails, messages, and inquiries in a timely and professional manner using Microsoft Office Suite

•Perform data entry and maintain records in CRM systems, ensuring accurate and up-to-date databases using ERP/CRM system navigation

Social Media Coordinator January 2016 - Present

•Operationalized a multi-channel content calendar across Facebook, X, TikTok, and Instagram, ensuring 100% on-time delivery of daily content

•Perform rigorous Quality Control (QC) on all outgoing digital assets, verifying link integrity and formatting accuracy to maintain professional brand standards.

•Audit engagement data and provide the client with monthly reports on campaign reach and performance metrics.

•Manage the end-to-end distribution lifecycle for visual content, utilizing scheduling software to optimize posting times for peak local engagement.

•Maintained a centralized digital asset library, organizing raw footage and final edits into a searchable database to streamline content retrieval and repurposing

Get Lost Pest Control Accounts Specialist June 2019 - May 2026

•First point of contact for new customers via phone, email, text, and online inquiries

•Accounts receivable

•Proficient in utilizing CRM and ERP platforms to manage complex scheduling, customer data, and operational workflows.

•Schedule technicians to optimize drive time, reduce fuel cost, and vehicle wear and tear

•Remote position in home office with no supervision

•Data entry using industry software, Microsoft Office, and Google Workspace

American Association of Premier DUI Attorneys Remote Data Entry Specialist July 2017 - May 2026

•Maintain high-integrity data entry and records management within centralized databases, ensuring 100% accuracy for sensitive legal and member information.

•Leverage Advanced Microsoft Office Suite (Excel, Word, Outlook) to organize, audit, and clean large datasets

•Utilize CyberLink PowerDirector to perform post-production editing on webinar content, ensuring high-quality formatting, audio-visual alignment, and publish readiness.

•Consistently deliver high-volume outputs under strict time-sensitive deadlines

•Remote position in home office with no supervision I am a well-qualified candidate and should be seriously considered for this position.

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