Senior E-Billing and Billing Systems Analyst

Roselyn Balboa

Baldwin, NY 347-***-**** ***********@*****.***

TECHNICAL SKILLS

Financial & Billing Systems: Elite 3E, 3EP, Elite Enterprise, Aderant, Sage Odder, Nth Degree, Carpe Diem E- Billing Platforms: e-Billing Hub, BillBlast, Serengeti (Legal Tracker), TyMetrix 360, CounselLink, Bright Flag, Collaborati, Collaboration, DataCert, CounselGo, WebView, Coupa, Onit (BillingPoint) Software & Productivity: MS Excel (Pivot Tab les, VLOOKUPs, Charts/Graphs), MS Word, PowerPoint, Outlook, BusyLamp, Bottomline (LEGAL-X), LAWTRAC, Corridor

PROFESSIONAL EXPERIENCE

Moses & Singer LLP New York, NY

Senior E-Billing/Billing Analyst August 2025 – Present

• Directs full-cycle billing and e-billing operations for 40+ partners, ensuring 100% compliance with complex client billing guidelines and proscribed cost rates

• Leads the technical training of billing coordinators on 3E and e-Billing Hub workflows, serving as the firm’s primary liaison for billing support

• Oversees the onboarding of timekeepers and the establishment of phase/task codes and rate exceptions at both client and matter levels

• Audit monthly proformas and prebills for narrative accuracy (diary descriptions); manage adjustments, unallocated charges, and Balances on Account (BOA)

• Manage the submission lifecycle through e-Billing Hub and various vendor portals, resolving rejections to minimize write-offs and optimize the collection cycle

• Standardize and execute the strategic setup of global timekeeper rate schedules and phase/task codes within 3E, auditing entries against complex client guidelines to ensure seamless data integration and eliminate rate-related rejections

Steptoe LLP New York, NY

Senior Billing Analyst January 2023 – August 2025

• Optimized full-cycle billing for 30+ partners, generating monthly revenue exceeding $6 million through streamlined e-billing and manual e-billing processes

• Utilized 3E and Oddr to reduce “work-to-collect” duration; prepared details accrual reports and managed complex multi-payor matters

• Managed task and activity code setup; directed the importation of proformas into Nth Degree for partner and LEA review

• Mentored new billing analysts and provided cross-functional coverage and after-hours support to ensure all month-end deadlines were met

• Maintained 100% data integrity for timekeeper rate schedules and client billing mandates within 3E, standardizing the maintenance process to ensure seamless integration with third-party e-billing portals and minimize aging of receivables

Cohen Weiss & Simon LLP New York, NY

Billing Specialist August 2022- January 2023

• Managed the full billing lifecycle for 20+ partners, including drafting and modifying proformas to ensure timely, accurate invoicing

• Maintained firm-wide timekeeper and client rates, ensuring adherence to outside counsel guidelines across all e- billing platforms

• Prepared weekly billing, time, and cost reports for firm leadership to monitor WIP and aging Seyfarth Shaw LLP New York, NY

Billing Specialist April 2021 - August 2022

• Managed high-volume billing for 22 partners, including the Managing partner, within 900+ attorney firm

• Performed detail prebill edits including splits, transfers, allocation, credits, and discounts across Real Estate and Labor & Employment practices

• Proactively resolved rejected e-bills and coordinated directly with attorneys and clients to streamline the inquiry process

Epstein Becker & Green, P.C. New York, NY

Billing Coordinator August 2018 – April 2021

• Managed billing for 26 partners, processing approximately 300 invoices monthly while maintaining strict adherence to client guidelines

• Monitored WIP, processed write-offs, and generated statements of account to follow up on overdue balances The Law Offices of Frederick K. Brewington Hempstead, NY Billing/Finance Specialist December 2015 – July 2018

• Recorded attorney time and prepared prebills using Sage; assisted with expense tracking and special financial projects

• Managed multiple billing priorities in a fast paced, deadline-driven environment, ensuring 100% of monthly prebills ad final invoices were processed within strict month-end windows

• Audited attorney time entries for accuracy and policy compliance, refining diary descriptions to algin with client requirements and reduce potential disputes

• Proactively followed up on past due accounts and reconciled expense tracking, contributing to a more efficient

“work-to-collect” lifecycle for the firm

• Resolved software-related billing discrepancies within Sage, demonstrating early proficiency in financial systems and data reconciliation

Cleary Gottleib Steen & Hamilton LLP New York, NY

Accounting Assistant March 2002 – February 2013

• Served as a core user of Elite financial software for over a decade, managing complex rate schedules, trust transactions, ad global client account maintenance

• Developed and delivered training for incoming staff on billing procedures, payment history reporting, and attorney recap analytics to maintain departmental best practices

• Performed high volume reconciliations of research charges and trust accounts, identifying and correcting discrepancies to ensure firm-wide financial accuracy

• Streamlined the internal process for reversals and write-offs, reducing administrative bottlenecks and improving the speed of the monthly billing cycle

• Generated comprehensive billing and payment history reports for firm leadership providing visibility into attorney productivity and collection trends

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