Administrative Intake & Records Coordinator
Resume:
Edvonna Reese
Administrative professional with experience in scheduling, data entry, records
management, and customer service. Highly organized, detail-oriented, and skilled at supporting daily operations in fast-paced environments. Phoenix, AZ (US)
*********@*****.***
linkedin.com/edvonna
reese-82352534b
EXPERIENCE
State of Arizona, Phoenix, AZ— Intake Specialist
June 25 - Present
● Process confidential client applications and verify eligibility for SNAP, cash assistance, and nutrition assistance programs.
● Review documentation and maintain accurate electronic case records.
● Schedule appointments and coordinate follow-up actions with clients.
● Provide customer service and program information while maintaining confidentiality.
● Perform data entry and case documentation with a high degree of accuracy.
Banner Health, Sun City, AZ— Health Unit Coordinator / Administrative Support
Mar 25 - Dec 25
● Managed patient scheduling, admissions, and unit communication in a fast-paced healthcare environment.
● Maintained confidential patient records while ensuring HIPAA compliance.
● Coordinated communication between nurses, physicians, patients, and departments.
● Assisted with documentation, data entry, and administrative support tasks.
Sun Health, Sun City, AZ—Support Staff
Feb 24 - Feb 25
● Provided administrative support by managing documentation, scheduling, and daily office operations.
● Maintained accurate records and processed paperwork in compliance with organizational standards.
● Assisted staff and clients while delivering exceptional customer service.
● Coordinated communication across departments to support operational efficiency.
SKILLS
● Calendar Management
● Appointment Scheduling
● Records Management
● Data Entry
● Customer Service
● Administrative Support
● Office Coordination
● Document Control
● Filing & Documentation
● Multi-line Phone Systems
● Time Management
● Problem Solving
Technical Skills
● Microsoft Word
● Microsoft Excel
● Microsoft Outlook
● Microsoft Teams
● Google Workspace
● Data Entry
● Scheduling Systems
● Electronic Medical
Records (EMR)
● HIPAA Compliance
● Document Management
EDUCATION
West-MEC (Northwest), Surprise— Career & Technical Education Program
2023 - 2024
Licensed Nursing Assistant Certification
Phoenix College, Phoenix— Business Administration
Coursework
Present
Westview High School, Avondale — High School Diploma
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