AR Collections & Account Reconciliation Specialist

JENNIFER GREEN

**********.**@*****.*** 610-***-**** Philadelphia USA

Experienced AR Specialist with proven success, excelling in account management and dispute resolution. Knowledgeable in billing software and account reconciliation, consistently enhanced collections processes, ensuring timely payments and fostering strong relationships with clients. Committed to accuracy and efficiency, working thoroughly to drive results in a fast-paced environment.

• Account reconciliation

• Billing software proficiency

• Account management

• Dispute resolution

• Data entry

• Payment collection

AR Collections Specialist Globus Medical - Collegeville, Pennsylvania 05/2025 - Current

• Managed customer accounts to ensure timely payments and resolve disputes.

• Collaborated with internal teams to streamline collections processes and improve efficiency.

• Utilized billing software to track payments and account status updates.

• Documented collections activities accurately in compliance with company policies. Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status.

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Accounts Payable Specialist Emcor/USM - Norristown, PA 11/2023 - 04/2025

• Provided accuracy & attention to detail

• Daily monitoring of A/P Escalations and Invoice Resolution Responsible for written and verbal communication, as well as collaboration with and within other departments all while receiving, processing, verifying, and reconciling, invoices into our Invoice Management Portal

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Received, researched, and resolved internal and external inquiries concerning payment status, including communicating the resolution of results and discrepancies to appropriate persons or departments.

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• Created and submitted Debit and Credit memos for approval

• Performed other duties as required to support Accounting Operations Cash Operations Specialist American Water - Camden, NJ 01/2020 - 06/2022

• Daily invoice processing, including general ledger account coding

• Vendor account reconciliation

• Reconciliation of accounts payable/trade accounts, lockbox

• Obtain financial data for accounting records

• Perform data entry

• Provide administrative support

Accounts Receivable Specialist Enclara Pharmacia - Philadelphia, PA 05/2015 - 12/2019

• Responsible for monitoring all active accounts receivable activities and generating reports for management.

• Recorded and reconciled billing adjustments

• Worked closely with accounting to monitor customer account activity and alter customer status when necessary

• Updated financial analyses and spreadsheets

Responded to customer inquires

Professional Summary

Skills

Work Experience

• Assisted in collection efforts

• Maintaining accurate Excel spreadsheets for A/R aging purposes Billing and Reimbursement Coordinator Compassionate Care Hospice - Burlington, NJ 07/2014 - 02/2015 Responsible for managing accurate and timely completion and submission of all collections and Billable Days reports

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• Tracked and collected accounts receivable and acted as a liaison with third party payers

• Supported and documented clinical functions related to collection issues.

• Functioned as part of total billing/collections team and financial office Community Behavioral Health Representative Holy Redeemer Home Health 01/2012 - 04/2014

• Completed CBH billing within the 90 days allotted Verified eligibility for all Pennsylvania patients receiving homecare under CBH using the PA Promise system prior to requesting Authorizations

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• Ensured TPL Billing was done on patients who carried Medicare insurance. Managed accounts to ensure that both RAP and FINAL clean claims were submitted in a timely manner. Analyzed and resolved rejections and took appropriate action to minimize recurrences

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• Managed aged accounts receivable, communicated with payers, patients/family members and balances

• Assisted other departments on a daily basis to facilitate payments all while resolving credit and collections

• Performed Account payable duties as needed.

Medicaid Specialist Holy Redeemer Home Health 09/2004 - 12/2011

• Responsible for billing Medicaid patient claims and managing patient accounts.

• Ensured that all billing was accurate and timely. Adhered to all state guidelines and notified other billing reps as well as managers of any updates or system changes.

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• Created procedure manuals to help guide new employees with learning the accurate steps in billing. Cardinal Dougherty High School Philadelphia, PA

H.S. Diploma

Norfolk State University Norfolk, VA

Communications

Education

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