Customer associates

Hafza Saboor Zahid

*************@*****.*** 647-***-**** Brampton, ON L6Z 1Z5

Subject

Compassionate and reliable individual seeking a Dietary Aide position in a healthcare or long-term care setting. Bringing hands-on experience in food service, strong knowledge of food safety standards, and a commitment to providing respectful, resident-centered care. Experience

Dietary Aide – Practicum

Southbrook Retirement Residence Home, Brampton – Jan – Feb 2026

• Assisted with food preparation, portioning, and meal service following prescribed diets

• Served meals in dining areas and delivered trays to residents as needed

• Followed food safety, sanitation, and proper storage procedures

• Maintained cleanliness of kitchen, dining areas, and equipment

• Set up and cleared dining rooms, ensuring a clean and organized environment

• Provided respectful, resident-centered service and addressed resident needs

• Supported team operations and assisted with special events and meal services Medical Laboratory Assistant Technician - Practicum Cortellucci Vaughan Hospital, Vaughan - May - June 2024

• Assisted with laboratory testing in hematology, urinalysis, and immunology

• Maintained accurate specimen labeling and documentation

• Followed strict safety, infection control, and confidentiality procedures

• Operated laboratory equipment and prepared materials for testing

• Communicated effectively with staff and patients to ensure timely workflow

• Supported inventory management and ensured availability of supplies Crispy Meat and Catering, Etobicoke, ON - April 2021 – March 2026

• Delivered excellent customer service in a fast-paced restaurant environment

• Handled cash, processed payments, and operated POS systems accurately

• Supervised daily operations and supported team members during peak hours

• Trained new employees on customer service, POS systems, and workplace procedures

• Resolved customer concerns professionally to ensure satisfaction

• Managed inventory and restocked supplies as needed

• Promoted menu items and upsold products to increase sales Customer Service

• Delivered excellent customer service while maintaining a clean and safe environment

• Managed payments and operated POS systems accurately in a fast-paced setting

• Handled customer inquiries and resolved issues promptly to ensure satisfaction

• Maintained inventory and restocked supplies as needed

• Trained new staff on POS systems and store procedures

• Promoted daily specials and upsold products to increase sales

• Followed food safety and hygiene standards consistently Skills

• Customer service & communication

• Cash handling & POS systems

• Teamwork and collaboration

• Time management

• Problem-solving

• Attention to detail

• Multitasking in busy environments

• Friendly and approachable attitude

Education & Certifications

Food Service Worker – Dietary Aide

CIMT College, Brampton, ON — Feb 2026

Diploma – Medical Laboratory Technician

Anderson College, Mississauga, ON — June 2024

Master’s in education

Allama Iqbal Open University, Pakistan — Sept 2015 Bachelor of Science (Mathematics)

Bahauddin Zakariya University, Pakistan — Aug 2012

• MLPAO Certificate

• Standard First Aid & CPR/AED Level C

• ECG & Phlebotomy Training (Anderson College)

• Food Handler Certificate

Reference

Will be available upon request.

Contact this candidate