Customer Support & Data Entry Specialist
Resume:
LESLIE BARRON
English - Proficient
Spanish - Native
SKILLS PROFILE
EXPERIENCE
LANGUAGES EDUCATION
HS Diploma Marketing
Neille A. Thornton High School Westchester Community College **************@*****.***
Customer Support Skills
Excellent verbal and written
communication skills
Strong active listening and empathy
Conflict resolution and de-escalation
Problem-solving and critical thinking
Customer-focused mindset
Remote Work Skills
Comfortable working independently
Strong time management and
prioritization
Self-motivated and disciplined in a
home-office environment
Reliable internet connection and tech-
savvy
Ability to multitask across multiple
screens and systems
Technical Skills
Proficient with CRM systems (e.g.,
Salesforce, Zendesk, HubSpot)
Experienced with live chat and email
support platforms
Strong data entry and documentation
accuracy
Familiar with Microsoft Office and
Google Workspace
Comfortable learning new software
quickly
Professional Strengths
Detail-oriented and organized
Team collaboration in virtual
environments (Slack, Zoom, Teams)
Positive attitude and professional
phone presence
Ability to meet KPIs and performance
metrics
I am a dedicated and hardworking professional with a positive attitude and a strong willingness to learn and grow. With excellent time management and communication skills, I thrive in customer support environments and enjoy building meaningful relationships with clients and colleagues. My ability to listen, understand, and respond to customer needs has helped me consistently deliver exceptional service. Additionally, I work well with diverse teams, always fostering a collaborative and supportive atmosphere. My proficiency in computer skills, combined with a creative mindset, allows me to approach every project with enthusiasm and passion. I bring a strong work ethic and a collaborative approach to any task I take on, always striving for excellence.
I worked in a jewelry store, where I provided customer service, performed piercings, and educated customers about jewelry. I was responsible for creating bank deposits, using CRM software, handling change orders, and driving sales to help meet company goals.
Banter by Piercing Pagoda
Sales Associate - Mar.2021 - Aug. 2021
Working at an auto body shop, I provided in-person and phone communication to assist clients with their needs. I managed paperwork, organized files, and entered data to keep operations running smoothly. Beyond my administrative duties, I contributed creatively by bringing new ideas for marketing and customer engagement, helping to improve outreach and enhance the shop’s visibility.
My main tasks working remotley for CSR were: Transaction processing, customer support, account managment, problem resolution, product education, compliance & security. L&L Auto Repair Shop
PNC Bank
Administrative Assistant/ Secretary 2022-2025
Customer Service Remote July 2025- November 2025
La Cantina Bar & Grill
Hostess/ Customer Service Oct 2025-April 2026
Assisted in customer Hospitality, expert reservation managment and handling dining room. flow.
Answering phone calls, taking orders, problem solving, handling cash and card payments.
Contact this candidate