Medical Billing & Customer Service Specialist

Willis McNeal

*** *. ****** **. ***. *** Berea, Ohio

************@*****.*** 440-***-****

SKILL AND QUALIFICATIONS

Significant experience Ability to effectively Advanced computer

with completing work in a team or skills including

documentation in a individual setting knowledge in

timely manner. Microsoft Office

Ability to resolve Significant experience Appropriate phone

issues effectively and in the use of various etiquette.

efficiently. hand tools and power

tools.

Possesses high level Experience providing Able to work under

of organizational excellent customer stressful conditions

abilities and service to clientele on a while remaining calm.

leadership skills. daily basis.

EDUCATION & TRAINING

Cuyahoga Community College-Cleveland, Ohio Aug 2013 - Aug 2015

Associate of Arts-Medical Billing

Cuyahoga Community College Certificate

Medical Billing Specialist

Cuyahoga Community College Certificate

Health Information Management

Bryant & Stratton College-Parma, Ohio Aug 2011- Aug 2013

Associate of Applied Science-Medical Assisting

Tenpenny Integrative Medical Center Mar 2015- May 2015

Internship-Medical Billing, Middleburg Heights, Ohio

Act as an intermediary in negotiations between buyers and sellers, generally representing

Verify accuracy of billing data and revise any errors. See more occupations related to this

task.

Prepare itemized statements, bills, or invoices and record amounts due for items

purchased or services rendered. See more occupations related to this task.

Perform bookkeeping work, including posting data or keeping other records concerning

costs of goods or services or the shipment of goods. See more occupations related to this

task.

Willis McNeal

118 W. Bagley Rd. Apt. 205 Berea, Ohio

************@*****.*** 440-***-****

Operate typing, adding, calculating, or billing machines. See more occupations related to

this task.

Answer mail or telephone inquiries regarding rates, routing, or procedures. See more

occupations related to this task.

Resolve discrepancies in accounting records. See more occupations related to this task.

Type billing documents, shipping labels, credit memorandums, or credit forms, using

typewriters or computers. See more occupations related to this task.

Contact customers to obtain or relay account information. See more occupations related

to this task.

Review documents such as purchase orders, sales tickets, charge slips, or hospital records

to compute fees or charges due. See more occupations related to this task.

Keep records of invoices and support documents. See more occupations related to this

task.

Consult sources such as rate books, manuals, or insurance company representatives to

determine specific charges or information such as rules, regulations, or government tax

and tariff information. See more occupations related to this task.

Update manuals when rates, rules, or regulations are amended. See more occupations

related to this task.

Track accumulated hours and dollar amounts charged to each client job to calculate client

fees for professional services, such as legal or accounting services. See more occupations

related to this task.

Compute credit terms, discounts, shipment charges, or rates for goods or services to

complete billing documents. See more occupations related to this task.

Review compiled data on operating costs and revenues to set rates. See more occupations

related to this task.

Compile reports of cost factors, such as labor, production, storage, or equipment. See

more occupations related to this task.

Estimate market value of products or services.

EDUCATION

Cuyahoa, Associates Degree 2011 - 2014

Youngstown State University, Youngstown, Ohio

Real Estate Courses 2014 - 2014

Hondros College of Business, Independence, Ohio

Contact this candidate