Customer Service & Operations Specialist
Resume:
JAS'MYN
HALL
**********@*****.***
Houston, TX 77081
Enthusiastic and ambitious customer service specialist with versatile skills in management, sales, and operations. Demonstrates exceptional ability to build rapport with individuals, comprehend their preferences, and consistently deliver exceptional service in every interaction. PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Time management
• Attention to detail
• Computer skills
• Leadership qualities
• Cash handling
• Customer engagement
• Decision-making
• Data entry
• Management support
• Record and file management
• POS system operation
• Multitasking and organization
• Organization
• Honest and dependable
• Reliable and responsible
AWARDS
• IAED Certified
• Notary of Texas
• TABC
• Food Handlers
University of Houston
Houston, Texas • 05/2025
Bachelor of Arts: English
James Bowie High School
Arlington, TX • 05/2021
High School Diploma
EDUCATION
Pappadeaux Seafood Restaurant - Server
Houston, TX • 03/2024 - Current
Law office of Marc Metze - Associate
Houston, TX • 12/2023 - Current
Pinstripes - Server Trainer
Houston, Texas • 03/2023 - 12/2023
Twin Peaks - Server Trainer
Houston, Texas • 12/2021 - 01/2023
CVS - Operations Manager
Houston, Texas • 10/2022 - 12/2022
WORK HISTORY
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Served food and beverages promptly with focused attention to customer needs.
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Worked with POS system to place orders, manage bills, and handle complimentary items.
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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
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• Conducted comprehensive legal research and analysis.
• Engage with clients to address inquiries and provide solutions.
• Guided customers to assigned tables.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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• Provided excellent guest service.
• Handled customer transactions promptly.
Greet guests, escort them to their seats, and present them with menus.
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Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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• Handled customer transactions with accuracy.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
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Aunt Annie's - Supervisor
Arlington, TX • 07/2019 - 08/2021
Dessert Lab - Assistant Manager
Arlington, TX • 09/2018 - 10/2019
• Determine price schedules and discount rates.
• Resolve customer complaints regarding sales and service.
• Interview, select, and train.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
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Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
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Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
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Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
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Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
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Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
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• Count money and make bank deposits.
English
LANGUAGES
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