Retail Operations & Merchandising Leader
Resume:
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Mandy Tallman
Newnan, GA 30265
*************@*****.***
OBJECTIVE
Aiming for a challenging retail operations position where proven expertise in merchandise execution, inventory management, and operational leadership, combined with experience in critical decision-making, can directly contribute to maximizing sales, streamlining processes, and elevating the customer experience.
EXPERIENCE
O’Reilly’s Auto Parts
August 2025-February 2026
● Optimized inventory by performing cycle counts, core management returns, and assisting commercial sales professionals to ensure optimal shrinkage and liquid capital
● Executed planograms for high-margin and impulse buy zones according to corporate standards, ensuring all parts are properly faced, priced, and accessible
● Assisted customers with car care needs, as well as providing battery testing, alternator testing, and OBD II code scanner
Merchandise Execution Team Home Depot
June 2016-June 2025
● Executed various merchandising projects, from minor adjustments to large-scale department resets or seasonal rollouts, by accurately implementing detailed merchandising plans (planograms) that dictate precise product placement on shelves, end caps, and other fixtures.
● Built and maintained strong relationships with in-store associates, communicating about project status, product location, and any issues that might impact customer service or sales.
● Helped execute tasks designed to meet supplier needs and expectations regarding product display and presentation.
Operations Manager Men’s Wearhouse
June 2010- May 2015
● Partnered with store management to ensure the overall operational flow of the store, including retail, rental, and custom suit businesses.
● Ensured the store is consistently "customer-ready" by overseeing visual merchandising, cleanliness, organization, and adherence to company standards.
● Executed all company policies and procedures related to retail, rental, and custom business operations, ensuring compliance across the team. Customer Service Representative Linens and Things
May 2007 - May 2010
● Assisted customers by answering a wide range of product inquiries and informed customers about current sales, promotions, and loyalty programs to enhance their shopping value.
● Proactively addressed and resolved any complaints, concerns, or problems efficiently and empathetically
Senior Communications Equipment Officer Georgia State Patrol May 2001-May 2007
● Managed communications with officers in a timely and efficient manner by quickly assessing situations and determining appropriate responses.
● Executed diverse tasks and required strong multi-tasking, communication, and technical skills.
EDUCATION
Newnan High School
Graduating Class 2000
REFERENCES
T. J. Barnaby
1100 Bullsboro Drive
Newnan, GA 30265
D.J. Jones
1100 Bullsboro Drive
Newnan, GA 30265
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