Spanish Interpreter - Multisector & Government Cleared

LEONARDO IRIZARRY

Albuquerque NM +1-631-***-**** ********@**.**

www.linkedin.com/in/leonardo-irizarry-7222b46b

SUMMARY

Dynamic Spanish Interpreter with extensive experience in providing interpretation services across diverse sectors including medical and government. Proven track record of utilizing advanced software to achieve high-quality results and past achievement of government clearance. Skilled in addressing client needs with professionalism and maintaining confidentiality. Bringing unique communication skills and cultural understanding to enhance business interactions, providing significant value to employers in need of bilingual services. WORK EXPERIENCE

Freelance Spanish Interpreter

Lionbridge 12/2024

Facilitated multimodal communication by interpreting calls in Spanish for clients across diverse sectors, including medical insurance, banking, education, utilities, and government entities. Leveraged proprietary Lionbridge software to deliver precise and timely interpretation services. Attained government clearance to render services for federal and state agencies. Addressed a wide range of client needs promptly and professionally. Ensured confidentiality and compliance with industry regulations while managing sensitive information. Independent Life Insurance Agent

Self-employed (Globe Life AO) 05/2024-04/2025

Delivered persuasive sales presentations, educating clients about various life insurance options. Utilized a pipeline of qualified leads to provide tailored information and recommendations. Acquired 2-15 licensing in Florida and its equivalents in Tennessee, Colorado, New Mexico and Missouri. Managed the end-to-end application process, assuring timely submission and approval of applications. Executed sales calls and processed applications efficiently for Globe Life's suite of products. Spanish Interpreter

Kelly Services, Inc 05/2022-06/2024

Executed accurate interpretation of calls in Spanish for clients across various fields such as medical, insurance, emergency services, education, and utilities.

Utilized specialized software from Language Line Solutions to ensure efficient and effective interpretation solutions.

Expanded client relations by fostering customer satisfaction through transparent and impactful communications.

Handled a variety of client requests in a timely and professional manner. Maintained confidentiality and complied with industry standards while navigating sensitive information. Fulfillment Associate I

Amazon.com 10/2021-05/2022

Operated proprietary equipment for processing and scanning packages accurately for distribution. Utilized advanced scanning technology to facilitate package handling for delivery. Streamlined workflow processes to enhance efficiency in order fulfillment operations. Guaranteed timely and accurate package management throughout the fulfillment cycle. Supported logistical operations at Amazon.com facilities located in Wallingford, CT and Albuquerque, NM. EFL/ESL teacher, contractor

E-Joy Online English/DaDa 04/2015-12/2021

LEONARDO IRIZARRY PAGE 2

Online Schools based in China

Implemented progressive TEFL/TESOL methodologies to effectively teach English to students in China. Designed interactive online learning experiences that fostered student engagement and language acquisition. Monitored student progress, providing constructive feedback to enhance learning outcomes. Leveraged technology to enrich the educational experience and facilitate language learning. Tailored instructional approaches to accommodate a diverse array of student needs and learning styles. Driver, substitute teacher

Jonesboro Public Schools 07/1998 – 06/2014

Jonesboro, AR

Safely transported students to and from school using designated school buses. Provided instruction as a substitute teacher across all grade levels from 1 through 12. Maintained a secure and organized environment on school buses during transit. Facilitated learning across various subjects in diverse classroom settings. Supported students' academic and social development through positive engagement. Interpreter/Translator, Tax preparer

LEAL Interpreting Service 09/2005 – 05/2012

Performed in-person and telephonic interpretation services between English and Spanish. Executed the translation of a variety of documents from Spanish to English with precision. Assisted clients with ITIN applications as an authorized IRS Acceptance Agent. Prepared payroll, W-2, and 1099 forms while filing federal, state, and local sales taxes. E-filed tax returns as a certified E-File agent, ensuring compliance with regulations. Customer service representative

Southwestern Bell Telephone (SBC) (Now AT&T) 03/1999 – 12/2001 Jonesboro, AR

Supported customers with telephone service installations and relocations, delivering exceptional service. Addressed customer inquiries regarding billing while providing recommendations for service upgrades. Achieved top-performing sales metrics in ADSL for the office through effective client engagement. Coached team members on successful ADSL sales strategies and techniques. Maintained high standards of customer service during employment with Southwestern Bell Telephone (SBC)

(Now AT&T).

EDUCATION

Global Language Training of UK

TEFL/TESOL 150 Master Course Certificate 2018-2019 Completed comprehensive online training focused on teaching English as a foreign language. W. F. Kaynor Vocational Technical High School, Waterbury, CT Electronics

Completed an advanced curriculum in electronics and was recognized as an honor student, graduating third out of 180 students while maintaining membership in the Honor Society. LANGUAGES

English and Spanish – native languages

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