Retail Keyholder & Customer Service Professional

AZALEN BATTLE

Norwalk, CT 475-***-**** ******.******@*****.***

Professional Summary

Motivated retail and customer service professional with experience in keyholder operations, sales, cash handling, inventory management, and merchandising. Proven ability to deliver exceptional customer experiences, support store operations, and achieve sales goals in fast-paced retail environments. Strong communication, leadership, and problem-solving skills with a dependable work ethic and commitment to team success.

Professional Experience

Keyholder – Intimissimi, Norwalk, CT Apr 2026 – Jun 2026

• Opened and closed the store while maintaining security and operational standards.

• Delivered exceptional customer service and personalized shopping experiences.

• Processed cash, credit card, and POS transactions accurately.

• Supported inventory management, merchandising, and stock replenishment.

• Helped achieve sales goals through product knowledge and upselling techniques. Sales Associate (Seasonal) – Lush Cosmetics, Norwalk, CT Nov 2025 – Dec 2025

• Delivered personalized customer experiences through product demonstrations and consultations.

• Educated customers on products and supported daily sales goals.

• Maintained merchandising standards and inventory replenishment.

• Operated POS systems and processed transactions accurately. Personal Care Assistant (PCA) – First Place Homecare, Bridgeport, CT Aug 2024 – Nov 2024

• Assisted clients with daily living activities and companionship.

• Maintained a safe, clean, and supportive environment. Personal Care Assistant (PCA) – A&B; Homecare Solutions, Stamford, CT Apr 2024 – Aug 2024

• Assisted clients with meal preparation, errands, and housekeeping.

• Demonstrated patience, empathy, and reliability. Overnight Stocker – Old Navy, Norwalk, CT Aug 2023 – Mar 2024

• Unpacked shipments, stocked merchandise, and maintained organized sales floors. Sales Consultant (Seasonal) – Best Buy, Norwalk, CT Sep 2021 – Jan 2022

• Assisted customers, processed transactions, and supported store operations. Education

High School Diploma – Westover Job Corps Center, Chicopee, MA Skills

Customer Service • Retail Sales • Keyholder Operations • Cash Handling & POS Systems • Inventory Management • Merchandising • Stock Replenishment • Team Leadership • Upselling • Product Knowledge • Time Management • Communication

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