Logistics and Administrative Support Specialist
Resume:
ESTHER REYES
Covina, CA *****
*************@*****.***
OBJECTIVE
Seeking a long-term position where I can utilize my skills while continuing to grow professionally. I am highly adaptable, self-motivated, and capable of working both independently and as part of a team. I excel at managing multiple priorities and meeting tight deadlines without compromising quality.
KEY COMPETENCIES
• Microsoft Office Suite
• RF Scanner & Warehouse Management Systems (WMS)
• Typing speed: 40–45 WPM
• Bilingual
• Customer Service
• Strong Communication Skills
• Team Collaboration & Independent Work
• Reliable and Detail-Oriented
• Quick Learner
• Strong Instruction-Following Ability
• Leadership and Hands-On Experience
• Blue Yonder
PROFESSIONAL EXPERIENCE
GXO Logistics – Bloomington, CA
CSR Clerk 2023 – Present
• Manage inbound, outbound, and returns processes
• Maintain 7S standards and perform quality control checks
• Handle high-volume email communication
• Create and maintain Excel tracking reports for shipments
• Print labels and utilize WMS, Outlook, and Teams
• Consistently meet or exceed productivity goals
• Inputting data into Blue Yonder
Cal Spas – Pomona, CA
Administrative Assistant / Transportation Assistant 2018 – 2023
• Created Bills of Lading and shipping documentation
• Assisted customers with order tracking and inquiries
• Met daily performance goals
• Conducted quality control checks
• Managed high-volume emails and phone calls
• Filed claims for damaged products
Tacos Baja – Whittier, CA
Cashier 2015 – 2018
• Assisted customers with orders and menu questions
• Processed transactions accurately
• Maintained cash register balance
• Ensured a clean and organized environment
• Restocked condiments and supplies
Select Staffing / Snack King – Industry, CA
Packer / Customer Service 2014 – 2015
• Packed food items and operated conveyor systems
• Followed sanitation and safety procedures
• Reported equipment issues to maintain production efficiency
• Communicated with customers daily
• Managed high-volume emails
Horizon Staffing / Quest Nutrition – City of Industry, CA Packer / Data Entry 2012 – 2014
• Entered customer orders into WMS
• Ensured data accuracy and generated reports
• Met deadlines under pressure
• Communicated with customers daily
• Managed high-volume emails
Select Staffing / APL Logistics – City of Industry, CA Clerk / Scanner 2010 – 2012
• Operated RF scanners for shipping processes
• Verified product placement for correct shipping locations
• Trained new employees on systems and procedures
Superior Grocers – South El Monte, CA
Cashier 2010
• Assisted customers with purchases and inquiries
• Processed transactions accurately
• Maintained cash drawer accuracy
• Provided feedback on customer concerns
EDUCATION
High School Diploma, Class of 2007
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