Accounting & Operations Professional

MARIA T. SEGURA II

Pomona, CA • 626-***-**** • *************@*****.***

Objective

Detail-oriented accounting and operations professional seeking a position with growth opportunities where I can apply my experience in accounts receivable, data entry, customer service, and administrative support. Authorized to work in the U.S. for any employer. Key Skills

• Accounts receivable & bank reconciliation

• Data entry (Excel, Megasy’s, QuickBooks, NetSuite)

• CRM & Meditrac systems

• Customer service & communication

• Invoice processing & discrepancy resolution

• Collections & funding processes

• Document management (faxing, scanning, copying)

• Outlook & Microsoft Teams proficiency

• Alpha/numeric filing & record keeping

• Quality control & attention to detail

• Team collaboration & independent work

• Leadership and training support

Professional Experience

Vinnova Inc – Ontario, CA

Accounting Assistant April 2025 – Present

• Manage product returns and file claims

• Perform accurate data entry and post payments

• Conduct bank reconciliations and manage accounts receivable

• Resolve invoice discrepancies and processing errors

• Meet deadlines while maintaining confidentiality and teamwork GXO Logistics – Bloomington, CA

CSR Clerk August 2022 – April 2025

• Managed inbound, outbound, and returns processes

• Maintained 7S standards and conducted quality control

• Handled high-volume email communication

• Created Excel tracking files for shipments

• Printed labels and utilized WMX, Outlook, and Teams

• Consistently met customer productivity goals

Liberty Dental Plan – Irvine, CA (Remote)

Member Services Representative February 2022 – April 2022

• Updated provider information and released coverage details

• Verified insurance eligibility and history

• Managed inbound calls and customer inquiries

• Faxed documentation to dental offices

• Utilized Outlook and Teams for communication

Article Acceptance Company – Ontario, CA

Office Administrator September 2015 – February 2022

• Collected and posted payments; managed accounts receivable

• Prepared billing statements and funding contracts

• Entered data into Megasy’s and Excel systems

• Conducted credit checks and employment verification

• Processed titles and managed insurance verification

• Handled bank deposits (remote and in-person)

• Managed customer calls and interviews

• Performed document processing and postal coordination APL Logistics – City of Industry, CA

Shipping & Receiving Clerk / Q.A. January 2012 – March 2015

• Supervised and trained associates for inbound/outbound operations

• Maintained 5S standards and participated in customer reviews

• Managed high-volume communications

• Conducted quality control inspections

• Created shipment tracking files

• Met strict daily performance targets

Education

High School Diploma, Class of 2005

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