Residential Program Manager and Autism Care

Ann Marie Keyser

** ***** ****** **********, ************* 02019

******.***@*****.*** 508-***-****

Education Background

Community College of Rhode Island

Associate Degree Arts, Human Services 1985-1987

Further education classes

Professional Experience

1995-2007: Ann’s Wee Ones Licensed Home daycare

oI owned, sole proprietor, and ran this home daycare for 12 years.

oCRP and First Aid certified

oI was licensed to have 6 full time, and 2 more kids before and after school

2007-2013: AMEGO - Teacher’s assistant and shift supervisor for children with severe autism

oResponsibilities included: Assist at the residence: cooked, cleaned, ADL’s for the individuals, Transport them to and from school where i taught, coordinate appointments and community outings for individuals. Also, Crisis intervention trained, and MAP certified

oAs shift supervisor responsibilities included: Assigned the staff both their shifts and their client activities. Oversaw staff to assure clients are taken care of, Noted all behaviors, goals, etc. as part of the required documentation

June 2014: CRJ - hired as residential counselor for Franklin Program

oResponsibilities Included: All of the prior noted responsibilities

oWas promoted to Assistant Program Manager within 5 months

October 2014: CRJ - promoted to Assistant Program Manager at Milford Program

oResponsibilities Included: Working direct care, Acted as Manager when existing manager went on extended leave where I started to Schedule Staff hours, Review & Sign Time Sheets, Completed individuals ISPs, and worked with HR, Agencies, Guardian, Doctors and Parents

oWas promoted to Program Manager within a year and 8 months

June 2016: CRJ - promoted to Bellingham Program manager

oResponsibilities Included: All of the prior noted responsibilities as well as Hiring/Terminating and Promoting staff, Joined the On Call weekend rotation

November 2016: CRJ - transferred to New Program, Program Manager of Stoughton

oResponsibilities Include: All of above as well as Opening this program, Caring and Overseeing the care of 4 individuals with autism

oRan monthly Staff meetings and Manager Meetings, Responsible for petty cash, client expenses and financials. Documented Reviews and Supervisions, completed Incident reports

oReceived the ‘Creativity Award’ for running this program to its highest potential, Became an ‘Emerging Leader’ in July 2018, Received 100% on the latest Audits

oAttend conferences and trainings as required

November 2020-2023: CRJ - transferred to another program, Program Manager of Brockton

oResponsibilities Include: All of above as well as Overseeing the care of 4 female individuals

oRan monthly Staff meetings and Manager Meetings Virtual when needed, Completed Payroll on Dayforce, Responsible for petty cash, client expenses and financials. Responsible for grocery and supply shopping for the program, Completed expenses on Centre Suite, Documented Reviews, IDPs and Supervisions, completed Virtual Gateway reports and updates, Updated Client information on Icentrix and uploaded confidential files, Completed Assessments and Consents

oReceived 98% on the latest Pilot Audit

oHelped other programs prepare for QUEST

oTrained new managers

oOversaw other Programs until new managers were hired

oResponsible for covid testing for Clients and Staff

oAttend conferences and trainings in person and virtually as required

May 2023: Bamsi- Assistant Director Plymouth Area

oResponsibilities Include: All of above as well as Overseeing the 2-3 Programs and their staff

oWorking with HR interviewing, hiring, training, transferring, putting on administrative leave, performance reviews, and terminating staff

Additional Skills and training

Caring and Compassionate, Dedicated Team player that works well with others, Conscientious and Organized, Ability to work in a fast paced environment, Flexible, Active Listener, Decision maker, Time Management. Human rights officer, Fire Safety certified, MAP certified and First Aid CPR

References available upon request

Contact this candidate