Human Resources & Childcare Operations Leader

Sahar Dossal

Chester, NJ *********@*****.***

Mobile: 973-***-**** LinkedIn Profile

PROFESSIONAL SUMMARY

Dynamic and results-driven Childcare and Human Resources Professional with over a decade of diverse experience in talent acquisition, performance management, training and development, and facilities operations. Demonstrates vast experience in curriculum development, integrating State standards and aligning with community needs to create programs that inspire motivation and holistic growth. Skilled in fostering nurturing environments for children while driving organizational success through strategic HR initiatives and operational excellence. Recognized for innovative problem-solving, compliance with regulatory standards, and fostering diverse, inclusive workplace cultures. A collaborative leader with outstanding interpersonal skills, integrity, and a commitment to excellence.

Areas of expertise include:

• Human Resource Management

• Conflict Resolution

• Interpersonal Skills

• Training & Development

• Policy Development

• HR Policy Design

• Documentation Reporting

• Payroll Management

• Team Building

• Administrative Assistance

• Deductive Reasoning

• Microsoft Office

• QuickBooks Software

• Market Research

• HR Organization

PROFESSIONAL EXPERIENCE

Project 19 - NJ

Human Resources Business Partner (2020-Present)

Working closely with the business leader and employees to align HR strategies with organizational goals and supporting talent management, employee relations, workforce planning, performance management, organizational development, and change initiatives while ensuring compliance with company policies and labor laws.

• Develop and implement HR strategies that support business objectives

• Provide guidance on employee relations issues, conflict resolution, and performance management

• Support recruitment, onboarding, retention, and succession planning initiatives

• Collaborate with management on organizational design and workforce planning

• Ensure compliance with employment laws, company policies, and HR best practices

• Employee engagement, and talent development

• Assist in compensation reviews, promotions, and performance evaluation processes

• Coordinate training and professional development programs

• Manage payroll and benefits including offshore wire transfers and dealing with offshore banking system. The Learning Experience

Co-Director (2025 to May 2026)

Overseed the daily operations of a childcare center, ensuring a safe, engaging, and educational environment for children. Involves staff management, supporting curriculum implementation, maintained regulatory compliance, and builds strong relationships with families and the community. 1. Leadership & Staff Management

• Hire, train, coach, and evaluate teachers and administrative staff.

• Schedule staff and manage performance reviews.

• Ensure staff follow company standards and state childcare regulations. 2. Curriculum & Education Oversight

• Implement the company’s proprietary curriculum (L.E.A.P.® program used by The Learning Experience).

• Ensure classrooms meet educational and developmental goals.

• Observe classrooms and mentor teachers to improve teaching quality. 3. Center Operations

• Manage enrollment and classroom capacity.

• Maintain budgets, payroll, and financial performance.

• Ensure the center meets all state licensing and safety requirements.

• Oversee facility maintenance and safety procedures. 4. Family Engagement

• Communicate with parents about children’s development and center updates.

• Handle parent concerns and maintain high customer satisfaction.

• Host family events, tours, and enrollment meetings. 5. Marketing & Enrollment Growth

• Conduct tours for prospective families.

• Support marketing and community outreach.

• Maintain strong enrollment levels and waitlists. 6. Compliance & Safety

• Ensure compliance with state childcare licensing rules.

• Maintain health, safety, and sanitation standards.

• Keep accurate records and documentation.

Alphabetland Preschool, Boonton, NJ 2010 to 2025

State Approved Director (2010 to 2025)

Directs daily operations across administrative, admissions, and HR departments, optimizing workflows to improve efficiency, data accuracy, and compliance with organizational and regulatory standards. Leads cross-departmental collaboration to align processes with organizational objectives and drive operational excellence.

• Manages comprehensive HR functions, including recruitment, payroll, benefits administration, and onboarding. Delivers dynamic employee training programs, conducts policy briefings, and streamlines new hire integration to strengthen workforce capabilities and promote engagement.

• Develops and implements innovative policies and procedures to optimize organizational compliance, operational efficiency, and quality assurance. Conducts audits of HR and operational processes, identifies gaps, and recommends actionable improvements to maintain legal and policy alignment.

• Administers payroll, accounts payable and receivable, tax filings, and vendor management. Analyzes financial data to reduce costs and supports decision-making through detailed reporting, budgeting, and cost-control measures.

• Designs and maintains data management systems, ensuring accuracy in organizational records, vendor billing, and employee databases. Compiles and analyzes complex statistical reports to guide data-driven decision-making and operational advancements.

• Coordinates large-scale meetings, onsite and offsite events, and cross-functional collaborations. Establishes effective communication channels with internal teams and external partners, fostering partnerships and driving organizational goals forward.

• Responds to complex employee inquiries with professionalism and efficiency, troubleshooting HR concerns, resolving benefit issues, and delivering solutions that enhance employee satisfaction while adhering to organizational policies.

• Analyzes and optimizes student admissions and retention processes by leveraging data-driven enrollment methodologies. Improves student outcomes and institutional growth through process improvements aligned with organizational goals.

• Delivers high-quality customer service by managing employee relations, resolving escalated concerns, and improving access to resources and support. Builds relationships across departments to promote a culture of inclusivity and collaboration. Atlantic Health System, Morristown, NJ 2008 to 2010 HR Generalist

Streamlined HR operations by maintaining accurate employee records in HRIS, ensuring compliance with data privacy regulations, and managing 401K plans. Improved reporting accuracy and supported payroll processing, contributing to operational efficiency.

• Managed end-to-end recruitment for mid-to-senior roles, utilizing advanced sourcing techniques, applicant tracking systems (ATS), and market research to attract top talent. Collaborated with hiring managers to align recruitment goals with business needs, improving time-to-fill metrics and enhancing candidate experience.

• Enhanced onboarding processes by designing and delivering engaging new hire orientation programs, compiling comprehensive information packets, and facilitating smooth transitions for new employees. Increased retention and accelerated new hire productivity.

• Strengthened employee engagement by providing guidance on workplace concerns, offering conflict resolution support, and connecting staff with Employee Assistance Programs (EAP) as needed. Fostered a culture of trust and well-being across the organization.

• Built robust talent pipelines by developing innovative sourcing strategies, leveraging social media, professional networks, and job boards to proactively identify diverse candidates. Improved organizational diversity and succession planning.

• Partnered with HR teams across global locations to share best practices, align recruitment processes, and implement scalable solutions. Contributed to improving hiring manager satisfaction and achieving key talent acquisition metrics.

• Conducted in-depth market intelligence research, delivering insights on industry trends, competitor analysis, and talent availability. Informed strategic workforce planning and supported data-driven decision-making for HR leadership. EDUCATION

Master of Science (MS) in Human Resources Management / Labor Laws/Benefit Management Cornell University, Ithaca, NY

Bachelor of Business Administration (BBA)

Institute Of Business Management, Karachi, Pakistan LICENSES, TRAINING, AND CERTIFICATIONS

• State approved Early Childhood Director

• Employment Law

• FMLA/ADA/EEO/WC

• NJ Real Estate License (current)

• Certified Food Manager

• CPR/First Aid/AED

• Benefits and Compensation Certification

• Quickbooks

TECHNICAL SKILLS

• Proficient with computer systems and Microsoft Office Suite (Teams, Word, Excel, and PowerPoint)

• ADP Workforce Now – NJ/NY

• ADP Run

• Workday

• Paylocity References available upon request

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