Customer-Focused Sales and Administrative Specialist

PHOENIX, US, ***** • ***************@*****.*** • 602-***-****

KRYSTAL BUKALSKI

PROFESSIONAL SUMMARY

Sales representative with 8 years of experience in business administration, customer service, and workplace training, adept at creating exceptional experiences for all customers. Passionate about fostering a dynamic atmosphere while maintaining integrity and fairness in all transactions.

EMPLOYMENT HISTORY

INSURANCE AGENT Mar 2024 - Present

Independent Contractor Phoenix

EXECUTIVE ASSISTANT AND SALES REPRESENTATIVE May 2019 - Mar 2024 Total Solutions Phoenix, AZ

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

• Handled confidential and sensitive information with discretion and tact.

• Facilitated training and onboarding for incoming office staff.

• Upheld strict timetables by maintaining accurate, balanced calendars.

• Listened to customer needs and desires to identify and recommend optimal products. PERSONAL TRAINER Oct 2018 - Mar 2020

VASA Fitness Phoenix, AZ

• Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.

• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

• Motivated clients to stay on track with fitness goals with positive and friendly approach.

• Adapted programs to meet needs of participants with varying fitness levels. EDUCATION

ASSOCIATE OF ARTS IN SOCIOLOGY Aug 2016 - Aug 2019 Maricopa Community Colleges - Paradise Valley Community College Phoenix, AZ SKILLS

Business Administration, Problem Solving, Communication, Calendar Planning, Customer Service, Lifestyle Coaching, Goal Setting, Leadership, Training, Fitness, Nutrition. ADDITIONAL INFORMATION

ACADEMIC ACHIEVEMENT

National Honors Society graduate • Professors assistant for The Diversity Incorporated program at PVCC Advise clients on insurance options, enhancing satisfaction and fostering trust. Analyze client needs, achieving tailored coverage solutions and minimizing risks. Negotiate policy terms, ensuring optimal client benefits and compliance. Received scholarships straight out of high school for outstanding grades Graduated with Honors

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