Retail Operations Team Lead and Receiver

Tracy Taelman

Dependable and results-driven retail and operations individual with hands on experience in receiving, stocking, merchandising, logistics, and customer service. Proven ability to lead teams, maintain safety and accuracy standards, and deliver positive customer experiences. Known for a strong work ethic, adaptability, and collaborative leadership style.

EXPERIENCE

Lowe’s, Chandler - Receiver/Stocker/Team Lead

November 2023 - Present

Lead daily receiving and stocking operations, assigning tasks and guiding team members to ensure timely, accurate freight flow.

Receive, unload, and verify incoming merchandise; resolve discrepancies in coordination with management.

Operate forklift, and electric pallet jack while enforcing safety and compliance standards. Train new associates on procedures, and workplace safety. Stock and replenish sales floor merchandise while maintaining organization and visual standards.

Assist customers with product location and recommendations, support loss prevention and receiving floor organization.

Anderson Merchandising, Mesa - Project Remodel Specialist July 2024 - November 2024

Built, relocated, and removed sales floor fixtures, including modular and complex layouts with specialized tools and equipment.

Executed resets and counter detailing, utilizing planograms and/or schematics according to merchandising guidelines.

Coordinated fixture moves and merchandise relocation to support remodel timelines.. Lash Lounge, Gilbert - Customer Service Associate

June 2019 - Present

Resolve customer concerns and build long-term client relationships through personalized service.

Increase repeat business and referrals through consistent follow-up and engagement. Amazon, Glendale — Associate 1

June 2020 - March 2021

Identified and resolved undeliverable package issues in a fast-paced warehouse environment. Followed safety, quality, and productivity standards. Drops of Beauty, Gilbert — Aesthetician/Front Office June 2016- June 2019

SKILLS

Forklift and Electric Pallet Jack

Inventory and Receiving

Team Leadership

Customer Service

POS Systems

Problem Solving

Detail Oriented

Strong Work Ethic

Works

Well Under Pressure

Adaptable

EDUCATION &

CERTIFICATIONS

Registered Medical Assistant

Carrington College, AZ -2013

Licensed Aesthetician

Milan Institute of

Cosmetology, NV - 2010

High School Diploma

North Salinas High School

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