Remote Office Assistant - Communications & Operations

Barbara Trayer-Loscalzo

***********@******.*** • 201-***-**** • 148 Washington Pl., Ridgewood NJ 07450 PROFESSIONAL SUMMARY

Strategic leader with expertise in internal and external communications, process optimization, and stakeholder engagement, adept at transforming complex updates into actionable insights. Proven ability to lead global initiatives and streamline operations for enhanced organizational efficiency. Seeking to leverage skills in a challenging role to drive organizational growth and innovation.

RELAVANT EXPERIENCE

Citibank VP, Transaction Management Global Oversight & Supervision, New York, NY (04/2022 – Present)

● Spearheaded the internal communication strategy for the 950+ employee Transaction Management team, serving as the sole lead for global Town Halls, newsletters, and executive presentations to drive transparency and cultural alignment.

● Partnered with cross-functional leadership to translate complex business critical updates, including system integrations and Target Operating Model (TOM) transformations, into digestible, actionable narratives for global stakeholders.

● Directed a global knowledge-sharing initiative, managing subject matter experts to deliver comprehensive regulatory training for over 900 employees while ensuring 100% alignment with corporate governance.

● Orchestrated end-to-end process redesigns and platform consolidation efforts, leveraging strategic communications to minimize friction during large-scale organizational transitions.

● Standardized global training protocols by reconciling regional regulatory requirements with operational efficiency, ensuring a consistent and high-quality employee experience across all markets.

● Modernized the onboarding framework, embedding compliance, ethics, and employee experience survey feedback

("Voice of the Employee") into the talent integration process to accelerate time-to-productivity for new hires. Bergen Volunteer Medical Initiative (BVMI) Development & Events Manager, Hackensack, NJ (02/2019 – 03/2022)

● Developed and executed a communications strategy that enhanced and promoted BVMI’s mission and fundraising goals across all channels.

● Coordinated multi-media events from initial planning through logistics, execution, post-event reporting, and donor follow-up to ensure maximum engagement and measurable impact.

● Produced and managed multi-channel fundraising streams including annual giving campaigns and corporate sponsorships to maintain a diversified and sustainable revenue system. Oasis, A Haven for Women and Children Fundraising, Volunteer and Development Lead (12/2012 – 04/2018)

● Created targeted internal and external communications strategies to entice donor engagements

● Improve fundraising efficiencies through data analysis using Raiser’s Edge and Luminate platforms, enabling more effective donor database management and digital communications.

● Coordinated multiple events leveraging multi-media strategies to consistently hit target operational and annual fundraising goals.

Yansi Fugel Luxury Fashion, Product Development & Sales Associate, Bergen County, NJ (2007-2011)

● Led seasonal development of each fashion line, focusing on collaboration with the Head Designer and Sales Team to ensure targeted product delivery to retail operations. Cynthia Rowley Global Fashion Designer Production Manager, New York, NY (2000-2006)

● Responsible for the End-to End Product Management, Vendor & Supplier Relations, Quality Control & Compliance, Cost Optimization, Fashion Week Runway readiness, Managing a highly skilled in-house Production Team, TECHNOLOGY SKILLS

Software: Microsoft Office, AI Workspaces, PowerPoint, Excel, Raiser's Edge, Bloomerang, Luminate Communications, Constant Contact, Adobe Creative Suite, EDT Communications Tool, ERP, Zoom remote work tools, Slido EDUCATION

Johnson & Wales University – Hospitality Management, AS International Marketing Providence, RI Additional Studies: Culture Science, Semmering, Austria Marketing,, Budapest, Hungry, Travel Marketing Internship at American Express, London, UK

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