Technology Leader: Audit & Systems Troubleshooting

TEL 815-***-**** EMAIL ****.*******@*****.***

Jeremiah Pulliam

Eastern Illinois University, Charleston IL - 2004

B.S. Computer Information Systems –

Telecommunications

PROFILE

I am a focused, experienced and dedicated leader (formal and informal) with experience in a wide range of environments. My passion to create a great work product is driven by hard work, attention to detail, and collaboration. I am an enthusiastic and a fast learner who thrives in a dynamic workplace where goal-oriented activities create the welcome mat for stakeholders in a world of ever-rapid pace and change. I believe...

• honesty and integrity, both of which form strong and trusting relationships, are fundamental elements in life • humor and hobbies foster creativity and promote healthy work environments

• learning and education is an endless exercise, and must be aggressively pursued

• work/life balance is healthy and essential

AT AGLANCE

My name is Jeremiah. I am passionate about technology, a passion that sparked as a child growing up witnessing and trying to participate in the technological boom of the 80s and 90s. My curiosity for the way things work and how to fix them when broken has motivated me through my education and allowed me to excel in my professional career. After college I embarked on a journey with a startup technology company as their first technician. I was challenged daily with the opportunity to interact with new individuals, both customers and peer leaders. Troubleshooting unique technology solutions, often without manuals or guidance, became my specialty. I left that position to pursue a new challenge, but not without earning a reputation among many as a master in the trade. In 2014, I joined the Internal Audit Department at State Farm. This position took me outside of my comfort zone. I was accustomed to life on the road wearing a hard hat and work boots rather than business casual attire. I adapted very quickly to my new surroundings while earning the trust and confidence of my leadership and co workers. Within one year, I was trusted with leading audit engagements and mentoring new teammates. In my six years as an IT Auditor, I have been promoted to the highest analyst level job class and been challenged with some of the most innovative and challenging engagements that our department has embarked on, delivering on the goals every time. In 2023 I embarked on the most difficult journey of my life. I realized I had a drinking problem and needed help. I am blessed today to be clean and sober. A new calling has been guiding my next career choice in the direction of helping people.

MY SKILLS

Technical Skills:

Office 360 Full Suite Network Management Wireless Infrastructure Application Security Troubleshooting

Productivity Skills:

Artificial Intelligence Software 12 Step Programs Proficient at Keyboarding Agile Risk Assessment Control Design Scrum Office Suite Windows MAC Soft Skills:

Friendly Calm Fast Learner Mentor Technical Liaison Servant Leader Great Listener Fun! MY EXPERIENCE

Staff Information Technology Auditor, State Farm Insurance - Bloomington, IL 2014 - January 2025. The role of IT Auditor at State Farm has challenged me and elevated me both professionally and personally. It has allowed me to enhance my proficiencies in technology as well as develop friendships that will last a lifetime. In this role, I have worked on projects and engagements that have allowed me to cover a broad range of technology disciplines. A few of the primary examples of the assessment activities I have conducted include evaluating:

• Quality and control of information systems while providing consulting services and guidance to the organization in order to improve these controls

• Potential opportunities and threats associated with emerging technologies, regulations, and industry practices

• Change, configuration, release, and patch management policies and practices

• Controls at all stages of the information systems development lifecycle

• Whether IT service management practices align with business requirements

• The organization's information security and privacy policies and practices

• Logical security controls to verify the confidentiality, integrity, and availability of information • Data classification practices for alignment with the organization’s policies and applicable external requirements Lead Technician, NetSource Solutions. Pontiac, IL 2005-2014 My career with Netsource was an amazing journey and each fork in the road exposed distinct challenges. My accomplishments include:

• Successfully coordinated and completed large multi-state network installation projects for many Fortune 500 retail companies

• Building an environment of hard work and dedication as the first employee of the company • Training new employees and ensuring their compliance with company procedures

• Managing the most high profile projects, often leading teams of 8 or more

• Collaborating with large corporations to deploy large scale construction and technology implementations • Designing and implementing system changes in response to federal regulatory assessments • Designing the authentication profile framework for multiple customers MY REVIEWS

Who buys a product anymore without reading at least a couple of reviews? Why should this be any different? •

“Miah is a recognized leader for our audit section, and he demonstrates strong technical acumen. He regularly brings forward technical topics to help raise the acumen of his peers. As we move toward implementing agile ways of working I expect Miah's influence to be a strong force for raising the level of our testing to a much deeper level. He consistently delivers on time and with quality.”

• “Miah is very observant and regularly brings forward ideas for improving our ways of working.”

• “Miah continuously exceeded my expectations as an information security auditor. He consistently maintained a positive attitude while working on difficult/challenging assignments. He was dependable and work with little guidance and always completed work on time/ahead of schedule.”

• “Miah is a leader among his peers and often relied on by leadership as a peer, consulting on engagements and work products. I look forward to seeing what the future holds for him.”

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