Entry-Level Computer Technician & Hardware Installer

AIDEN WALL

Computer Technician • Hardware Installation Technician • CompTIA A+ Certified Pilot Point, TX 214-***-**** *********@*****.*** PROFESSIONAL SUMMARY

Entry-level Computer Technician with hands-on experience in hardware repair, device deployment, connectivity troubleshooting, and customer-facing technical support across school district and enterprise environments. CompTIA A+ certified with a proven record of reliability, fast learning, and high-volume problem solving. Experienced in leading teams, managing workflows, and supporting technology operations in both technical and retail settings. CORE TECHNICAL SKILLS

Hardware Diagnostics & Repair

OS Installation, Imaging & Reimaging

Software Troubleshooting

Network & Connectivity Issues

Chromebook Repair & Deployment

Account & Access Troubleshooting

Device Refurbishment & QA Testing

Windows / macOS Administration

Peripheral Setup & Troubleshooting

Ticketing & Workflow Prioritization

Customer-Facing Technical Support

CompTIA A+ Certified

EXPERIENCE

Hardware Installation Technician - Delcom Group

June 2026 - Present

Install, configure, and test hardware for large-scale school district deployments, including desktops, laptops, interactive panels, and peripheral equipment.

Perform on-site device setup, cable management, mounting, and workstation preparation according to district standards.

Assist with imaging, asset tagging, and inventory tracking for new technology rollouts.

Troubleshoot installation issues, connectivity problems, and device malfunctions during deployment.

Coordinate with project leads to meet strict installation timelines across multiple campuses. Assistant Manager - Domino’s Pizza

January 2026 - June 2026

Promoted from Associate to Assistant Manager based on reliability, leadership, and operational performance.

Supervised daily store operations, including staff coordination, workflow management, and shift leadership.

Managed Domino’s proprietary POS and order-tracking systems, resolving technical issues and ensuring accurate order flow.

Trained new employees on digital systems, procedures, and customer service standards.

Handled escalated customer concerns and maintained high service quality during peak hours.

Assisted with inventory management, cash handling, and closing procedures. Sales Associate - Hot Topic

December 2025 - Present

Supported customers with product inquiries and operated digital POS systems with accuracy.

Handled transactions, digital payments, and device-based workflows.

Maintained store organization and resolved customer issues in a fast-paced environment. Computer Technician - Pilot Point ISD

Summer 2022 & Summer 2024

Diagnosed and repaired hardware/software issues on Chromebooks for students and staff.

Performed system updates, imaging, and configuration for district-wide deployment.

Troubleshot connectivity issues, peripheral malfunctions, and account access errors.

Cleaned, tested, and refurbished devices to meet quality standards.

Worked with IT staff to prioritize repair queues and meet deployment deadlines. Copilot may make mistakes 3

Crew Member - Sonic Drive-In

June 2023 - December 2025

Delivered fast, accurate service during high-volume periods.

Handled customer complaints and special requests professionally.

Trained new employees on procedures and workflow tools. EDUCATION

University of Texas at Dallas - Coursework in Game Design & Computer Science (2025 - Present)

Pilot Point High School - Diploma (May 2025)

CERTIFICATIONS

CompTIA A+

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