Luis Lavastida
Minneapolis, MN 612-***-**** *********@*****.***
May 4th 2026
Dear Hiring Team,
I am an experienced school bus driver and am excited to express my interest in joining the Driving team at Transdev. I have a strong commitment to safety and punctuality, and over the years, I have proven myself to be dependable. In addition to years of driving experience, I have also held several customer service positions, which have helped me hone my communication skills both on and off the road. I am fluent in Spanish (reading, speaking, and writing), which has been an invaluable skill as I work with students and parents who have limited English proficiency. I believe my experience and positive attitude would make me a great fit on your team, and I look forward to the opportunity to discuss my qualifications. Thank you for your time and consideration.
Sincerely,
Luis Lavastida
Luis Lavastida
Minneapolis, MN 612-***-**** E-mail *********@*****.***
SUMMARY OF QUALIFICATIONS
• Valid Class B CDL with passengers, school bus and air brake endorsements
• Motivated and experienced professional driver who is eager to contribute to the organization’s goals
• Proven experience interacting with people from diverse backgrounds and cultures
• Fluent in Spanish (speaking, reading, and writing) and experience communicating with Spanish speakers in multiple settings
• Professional attitude, punctuality, and efficiency, amongst others, are some of my assets
PROFESSIONAL EXPERIENCE
School Bus Driver
TCT Inc. Mendota Heights, MN 2025 – present
Septran Bloomington, MN 2024 – 2025
DE LaSalle High School Minneapolis, MN 2019 – 2020
Minneapolis & Suburban Bus Co. Minneapolis, MN 2018 – 2019
MTN actually employed and drove from 05/18/2026 still
• Provide safe and punctual transportation to students before and after school
• Maintain a safe and respectful environment for all students
• Conduct inspections, adhere to district safety procedures, and maintain accurate records
• Communicate effectively with students, parents, and school staff
• Assist students with special needs on and off the bus
Customer Service Representative
Daily Pay Minneapolis, MN 2021 – 2023
• Provided bilingual phone, email, and live chat support to DailyPay users by resolving questions related to account status, pay availability, and platform navigation
• Investigated and closed customer support tickets
• Collaborated with a team to troubleshoot complex account issues and escalate cases as needed
• Maintained knowledge of DailyPay products and services to deliver accurate assistance
Consumer Relations Specialist
Best Buy Corporation Richfield, MN 2008-2018
• Handled high volume inbound customer service calls in a friendly and professional manner
• Provided both customer service and light technical support in English and Spanish
• Scheduled repair appointments and engaged in resolutions for customers at the store level
• Ensured customers received courteous and fair treatment
• Navigated multiple internal systems to process customer requests, maintain accurate records, and communicate with both customers and other Best Buy departments.