Public Benefits & Data Analysis Professional

Denise Donnini-Nizamani

*** ******** ** **********, ******* +1-614-***-**** *************@*****.***

Professional Summary

Accomplished professional with 15+ years of diverse experience in client service, project management, and public benefits coordination. Demonstrates expertise in business development management, data analysis reporting, and client rapport building. Holds a Bachelor's in Business Management, blending healthcare and government service skills to drive strategic growth and exceptional client interactions.

Work Experience

Home Health Provider

Diamond Age Center, LLC

Worthington, OH

August 2024 to April 2026

• Set up structured daily routines to reduce patient anxiety and improve quality of life for Alzheimer's patient

• Delivered personalized care and household management with attention to detail and client needs

• Developed effective communication and rapport-building skills through consistent client interaction

Data Collection Interviewer

U.S. Bureau of Labor Statistics

Fort Walton Beach, FL

September 2019 to August 2024

• Collected and analyzed statistical data exceeding 85% benchmark, ensuring accuracy and reliability

• Managed an average monthly caseload of 350 respondents, demonstrating strong organizational skills

• Built rapport and communicated effectively with respondents to gather relevant information

• Resolved data discrepancies through proficient management and problem-solving skills

• Prepared detailed reports summarizing data collection status and findings

Public Benefits Coordinator

HCA Healthcare

Fort Walton Beach, FL

November 2013 to September 2019

• Served as SSA non-attorney authorized representative, advocating for clients in benefits programs

• Managed Medicaid, SNF, SSD/SSI, EMA, and facility Charity programs with compliance to HIPAA regulations

• Maintained confidentiality and protected patient privacy while coordinating benefits and services

• Developed strong organizational and administrative skills supporting client service delivery

Patient Advocate

Human Arc

Columbus, OH

August 2009 to November 2013

• Interviewed clients and families to determine eligibility for State and Federal programs, ensuring accurate assessments

• Collaborated with agencies to streamline patient access to services and improve client outcomes

• Acted as liaison for Skilled Nursing Facility placements coordinating between agencies and rehabilitation centers

• Managed Medicaid and SSDI applications for majority of Ohio counties, demonstrating project coordination skills

• Represented clients as SSA Non-attorney Representative through administrative law judge hearings

• Prepared and reviewed reports documenting client status and program activities

Education

Business Management (Bachelor's)

Wilmington College

Wilmington, OH

January 2002 to May 2003

Accounting (AAS)

Heald College of Business

Stockton, CA

January 1991 to May 1992

Contact this candidate