Remote Data Entry & CRM Specialist

OBIAJULU CHIME

Los Angeles, CA +1-949-***-**** ***********@*****.***

DATA QUALITY & CRM SPECIALIST

CRM Management Data Accuracy Record Verification Excel & Google Sheets PROFESSIONAL SUMMARY

Detail-oriented Data Quality and CRM Specialist with 5+ years of experience maintaining, verifying, and improving business records across CRM systems, spreadsheets, and web- based platforms. Skilled in data entry, record verification, discrepancy resolution, data cleanup, and database maintenance with a strong focus on accuracy, confidentiality, and process consistency.

Experienced in supporting remote teams through CRM administration, documentation management, quality control reviews, and structured data workflows. Proficient in Microsoft Excel, Google Sheets, Salesforce, HubSpot, and Airtable, with a reputation for maintaining reliable, audit-ready records while meeting productivity and quality standards. KEY STRENGTHS

• Data Quality Assurance

• CRM Administration

• Record Verification & Quality Control

• Data Cleanup & Deduplication

• Spreadsheet Management & Reporting

• Confidential Information Handling

• Remote Operations Support

• Typing Speed: 70 WPM with High Accuracy

PROFESSIONAL EXPERIENCE

Data Quality & Administrative Support Specialist

Independent / Contract — United States (Remote) January 2024 – Present

• Enter, verify, and maintain business records across CRM systems, spreadsheets, and web- based platforms while ensuring accuracy and consistency.

• Verify records against source documents, invoices, forms, and customer records to identify and correct discrepancies.

• Perform data cleanup, deduplication, formatting standardization, and quality reviews using Excel and Google Sheets.

• Maintain organized, audit-ready records across multiple client accounts.

• Conduct quality checks to identify missing information, duplicate entries, and formatting inconsistencies.

• Maintain confidentiality of sensitive client information. Independent Administrative Contractor

Self-Employed — United States (Remote) January 2019 – December 2023

• Provided administrative support, data entry, research, and documentation management services.

• Maintained accurate records across spreadsheets, databases, and web-based systems.

• Conducted research and cross-referenced information to verify accuracy and improve data reliability.

• Managed multiple projects while maintaining quality and meeting deadlines. Student Assistant, Housing Services

California State University, Northridge May 2014 – December 2018

• Managed and verified records for more than 2,000 student housing accounts.

• Identified and resolved discrepancies through structured review processes.

• Handled sensitive student and financial information in compliance with FERPA standards. TECHNICAL TOOLS

Microsoft Excel Google Sheets Salesforce HubSpot Airtable Microsoft Word SharePoint Google Drive Dropbox

EDUCATION

Bachelor of Arts, Cinema & Television Arts

California State University, Northridge December 2016 Associate Degree, Computer Science

El Camino College May 2013

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