Available Immediately - Certified Medical Assistant/Phlebotomist
Resume:
Terry Webb
Philadelphia, PA *****
************@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Certified Medical Assistant/ Phlebotomy
Oak Street Health-Philadelphia, PA
January 2024 to Present
• Taking medical histories
• Phlebotomy
• Explaining treatment procedures to patients
• Preparing patients for examinations
• Assisting the physician during examinations
• Collecting and preparing laboratory specimens
• Performing basic laboratory tests
• Instructing patients about medication and special diets
• Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections-including vaccinations/immunizations, as directed by a physician or other licensed provider
(e.g., a nurse practitioner or physician assistant)
• Transmitting prescription refills as directed
• Phlebotomy
• Taking electrocardiograms
• Wound care and changing dressing
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Certified Medical Assistant (CMA)
MyDoc Urgent Care-Philadelphia, PA
June 2021 to March 2024
Rapid Flu Strep testing UTI phlebotomy, testing,TB immunizations,vaccines, travelers health physicals, registration check in /check out,telehealth, phlebotomy, process payments,General Administrative duties.
Physical exams
Immigration physicals
STD checks
Care Coordinator Medical Assistant
Crossroads Treatment Center-Philadelphia, PA
August 2018 to March 2021
Answer and direct calls.
Conduct an efficient structured and focused interview to help assess the clinical needs of the requester. Answer referral inquiries with 95% accuracy
Assure confidentiality of the requester needs 100% of the time. Responsible for coordination of all client inquiries housing food and medical needs community outreach. Taking medical histories
Explaining treatment procedures to patients
Preparing patients for examinations
Assisting the physician during examinations
Collecting and preparing laboratory specimens
Performing basic laboratory tests
Instructing patients about medication and special diets Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections-including vaccinations/immunizations, as directed by a physician or other licensed provider
(e.g., a nurse practitioner or physician assistant) Transmitting prescription refills as directed
Phlebotomy
Taking electrocardiograms
Wound care and changing dressing
Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply order Administrative Assistant II
Presby's Inspired Life-Philadelphia, PA
March 2014 to August 2018
Responsibilities:
Answer and direct phone calls.
Organize and schedule meetings and appointments.
Maintain contact lists.
Produce and distribute correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system.
Order office supplies.
Book travel arrangements.
Submit and reconcile expense reports.
Provide general support to visitors.
Provide information by answering questions and requests Take dictation. Research and creates presentations.
Generate reports.
Handle multiple projects.
Prepare and monitor invoices.
Develop administrative staff by providing information, educational opportunities and experiential growth opportunities.
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Contribute to team effort by accomplishing related results as needed. Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Organize travel arrangements for senior managers Write letters and emails on behalf of other office staff Book conference calls, rooms, taxis, couriers, hotels etc. ● Cover the reception desk when required. Maintain computer and manual filing systems.
Handle sensitive information in a confidential manner. Take accurate minutes of meetings.
Coordinate office procedures.
Reply to email, telephone or face to face enquiries. Resolve administrative problems.
Receive, sort and distribute the mail.
Answer telephone calls and pass them on.
Manage staff appointments.
Oversee and supervise the work of junior staff. ● Maintain up-to-date employee holiday records. ● Coordinate repairs to office equipment
Charge Entry Medical Administrative Assistant
Penn Medicine-Radnor, PA
February 2009 to March 2014
charge entry billing, coding, EHR, Epic, Medix premier, Penn Chart, Power Chart,
• Navinet, Promise, next gen Med informatics, Passport, scheduling
• Greeting outstanding car skills
• Medical Billing and coding, charge entry, insurance verification, epic, Navinet, Passport, Nexgen,scheduling, process payment, copays, Checking in patients at the front desk.
• Answering the phone.
• Scheduling patients for the proper appointment.
• Interviewing patients for case histories in advance of appointments.
• Compiling medical records and charts.
• Process insurance payments.
• Operating computer software and office equipment.
• Transferring lab results to the appropriate clinician.
• Maintaining supplies and appearance for the office.
• Hippa certified compliant
Education
Diploma in Medical Assisting
Everest Institute-Bensalem-Bensalem, PA
February 2010 to January 2011
Skills
• Insurance verification
• Medical Office Experience
• Medical records
• Surgery
• Microsoft Powerpoint
• Salesforce
• Venipuncture
• English
• Organizational skills
• Research
• Order Management System (9 years)
• Specimen collection / processing
• Communication skills
• Clerical Experience
• Phlebotomy
• Medical scheduling
• Dispatching
• Microsoft Office
• Epic
• Experience administering injections
• HIPAA
• EMR Systems
• Anatomy Knowledge
• Data Entry (10+ years)
• Customer ServicE Bilingual English and Spanish
• Microsoft Word
• Filing
• Allscripts
• iOS
• Basic math
• Inpatient
• Triage
• OR experience
• Medical Terminology
• Hospital experience
• Outlook
• Help Desk
• Vital signs
• Typing
• Laboratory Experience
• Patient Care
• Administrative experience
• Documentation review
• Time management
• Front desk
• Phone Etiquette
• Customer service
Certifications and Licenses
BLS Certification
RMA
CCMA Certification
Certified Medical Assistant
AED Certification
First Aid Certification
CPR Certification
Certified Nurse Practitioner
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