Operations Assistant with Hospitality Experience
Resume:
Breanne Waguespack
Paulina, LA *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Quality Assurance Clerk
JM Test Systems-Baton Rouge, LA
February 2022 to July 2022
Checks customer and rental work orders, special requirements (SR), data sheets, work orders and equipment for correctness and good working order. Processes paperwork using JM specific computer programs.
Cashier/Customer Service
Jason’s Deli-Baton Rouge, LA
April 2021 to October 2021
Cashier/Food Runner/To Go
Assistant Manager
Fiery Crab-Baton Rouge, LA
November 2019 to March 2021
Leading the restaurant team in successful day-to-day operations. Training and developing Team Members, Shift Leads. Coaching and counseling employees on a timely basis; making decisions on promotions and terminations of employees and taking the appropriate action.
Identifying talent, interviewing, and hiring of new Team Members. Deliver excellent service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Writing schedules that meet the needs of the business so that great customer experience is delivered while maintaining financial responsibility.
Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety regulations. Work closely with the Back of House Manager to provide a seamless experience. Performing required administrative duties on time, including processing required paperwork. Will report directly to the owners, or other managers as designated by owners Hostess/Cashier
Fiery Crab-Baton Rouge, LA
November 2019 to March 2021
Brought guests to tables
Answered phones
Assisted tables with problems
Cleaned tables/occasionally wait tables
Trained new employees
Accurately worked a seating chart
Managed a wait list/wait time/ number of parties, etc Cleaned Bathrooms
Operated cash register
Assisted with orders in the kitchen
Assisted customers with problems
Assisted interviews
Kept Menu board up to date
Communicated with managers any issues throughout the night Greeted customers
Thanked customers as leaving
Told Managers what workers needed to do through the day/night more effectively Housekeeping
Krystal Clean-Lutcher, LA
2014 to 2016
Commercial and Residential Cleaning. Sales/Marketing in all natural Mellulica cleaning products. Education
High school diploma
Lutcher High School - Lutcher, LA
August 2009 to May 2015
Skills
• Writing Skills
• Microsoft Office, Microsoft ppt, Microsoft excel
• Host/Hostess
• Cash Handling
• Food Safety
• Restaurant experience
• Customer service
• Host/hostess experience
• Computer literacy
• Quality Assurance
• Administrative experience (Less than 1 year)
• Microsoft Outlook
• Microsoft Word
• Desktop administration (Less than 1 year)
• Communication skills
• Organizational skills
• Medical terminology (2 years)
• Sports medicine (2 years)
• Allied health (2 years)
• Business and Financial Math (2 years)
• IBCA (Intro Business Computer Application) (2 years)
• Marketing (2 years)
• Data entry
Awards
Core Value Demonstrator
April 2022
Congratulations to Breanne Waguespack for receiving a Core Value award for Partnership & Teamwork and Responsiveness. Nominated by Emily Bennett, stating "On Monday 4/11, she pushed out 217 pieces! While I was out of the office, she stepped up and worked hard all day to make sure she got out all the equipment she could. 217 is a lot of pieces to get done between two people in one day. Breanne, good job on QA'ing so many pieces and getting everything out on time and processed correctly. The QA department did a wonderful job on Monday and kept busy all day to ensure the customers got their equipment back on time."
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