Property Management

Summary

Experienced Property Management Professional with a strong track record of successfully managing residential and commercial properties while maximizing occupancy rates, reducing vacancies, and enhancing tenant satisfaction. Skilled in tenant relations, lease administration, property maintenance coordination, and strategic marketing initiatives that drive property performance and profitability. Recognized for delivering exceptional customer service, resolving tenant concerns efficiently, and fostering positive landlord-tenant relationships. Strong communicator and problem-solver with the ability to manage multiple priorities in fast-paced environments. Committed to operational excellence and seeking to leverage extensive property management expertise to contribute to the success of a dynamic organization Experience

Wall Street Tower Manchester, NH

Assistant Property Manager 05/2024 - Present

Facilitated property tours and showcased rental units to prospective tenants Process lease applications for approval

Process rent payments and manage resident account ledger Responded promptly to inquiries via phone, email, or in-person visits Negotiated lease terms and rental agreements with tenants by finding common ground between the needs of the property owner and the expectations of the tenant

Addressed tenant concerns and maintenance requests in a timely manner Collaborated with property management team to ensure smooth operations and tenant satisfaction Coordinated move-in and move-out processes, including inspections and paperwork Marketed-promoted available properties to potential tenants using social media platforms to attract prospective renters Conducted thorough tenant screenings, including background checks and credit evaluations Keller Williams Metropolitan Bedford, NH

Real Estate Agent 11/2023 - 11/2025

Market Analysis- evaluating market trends, customer behavior, and competitive landscapes to inform strategic decision- making.

Negotiation- effectively communicating and bargaining to reach mutually beneficial agreements. Client Acquisition-identifying and attracting new customers to a business by prospecting, networking, lead generation, relationship building, and effective communication. Continuing Education- actively pursuing learning opportunities to enhance skills, stay updated with industry trends, and expand my knowledge.

Maintained a database of business contacts, allowing for better customer retention via referrals and increased sales BGSF (Slate At Merrimack) Merrimack, NH

Leasing Specialist 04/2024 - 04/2024

Facilitated property tours and showcased rental units to prospective tenants Responded promptly to inquiries via phone, email, or in-person visits Negotiated lease terms and rental agreements with tenants by finding common ground between the needs of the property owner and the expectations of the tenant

Addressed tenant concerns and maintenance requests in a timely manner Collaborated with property management team to ensure smooth operations and tenant satisfaction Coordinated move-in and move-out processes, including inspections and paperwork Marketing-promoted available properties to potential tenants using social media platforms to attract prospective renters Conducted thorough tenant screenings, including background checks and credit evaluations Timepayment Corp Burlington, MA

Part-time File Clerk 08/2016 - 02/2017

Organized and maintained a physical and electronic filing systems by sorting, categorizing, and labeling documents for easy retrieval

Assisted with data entry and record keeping

Retrieved files and documents upon request from staff members Ordered office supplies and submitted invoices for payment Nicholina Kedzierski

603-***-**** *******@*****.*** Nashua, NH

University for Development Studies, Ghana

Assistant Property Manager 02/2013 - 03/2016

Supported the Property Manager with the day-to-day operations and administrative tasks Coordinated maintenance and repairs, liaised with contractors and vendors Prepared rent roll, maintenance log, occupancy and environmental reports and presentations for upper management Collaborated with other team members to achieve property goals and objectives UDS Accra Guesthouse, Ghana

Hotel Manager 12/2014 - 02/2015

Achieved and maintained a 100% occupancy rate during peak seasons through effective sales and marketing strategies Implemented employee training programs that resulted in guest satisfaction scores Skills

Customer Service, Communication skills, Marketing, Time management, Negotiation, Property management, Sales, Problem Solving, Adaptability, Knowledge of Real Estate Laws and Regulations, Leasing, Attention to detail Education

Kwame Nkrumah University of Science and Technology, Ghana Real Estate 06/2010

Bachelor's Degree in Real Estate with a 3.59 GPA

Certificates

Real Estate Salesperson License (NH)

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