Multi-Skilled Phlebotomy CNA Professional
Resume:
Some College (No Degree):
Certificated Phlebotimist / CNA
Elizabethtown Technical College
Elizabthtown, KY
************@*****.***
Magnolia, KY 42757
Skills
• Customer service
• Technical troubleshooting
• Phlebotomy techniques
• Team collaboration
• Problem solving
• Effective communication
• Computer
• Computer skills
• Troubleshooting
• Customer relations
• CNA
• Problem resolution
• Excellent communication
• Supervision and leadership
• Communication
• Organizational skills
• Interpersonal communication
Education And Training
Certifications
• CNA
• Phlebotmist Technical
Dynamic professional with a proven track record at First National Bank Omaha, excelling in customer service and technical troubleshooting. Recognized for innovative problem-solving and effective communication, I foster team collaboration and enhance operational efficiency. Skilled in phlebotomy techniques, I deliver exceptional patient care while maintaining meticulous records and ensuring compliance with safety standards. First National Bank Omaha - FNBO
Omaha
09/2017 - 01/2021
Mr Overly - Mr Overly ( Have Kept A Lot Of Elderly Patients ) Magnolia, KY
Sheila M Skaggs
Summary
Experience
• Completed day-to-day duties accurately and efficiently. Contributed innovative ideas and solutions to enhance team performance and outcomes.
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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
•
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently. Provided excellent service and attention to customers when face-to-face or through phone conversations.
•
Assisted with customer requests and answered questions to improve satisfaction.
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Collaborated closely with team members to achieve project objectives and meet deadlines.
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• Worked with cross-functional teams to achieve goals. Approached customers and engaged in conversation through use of effective interpersonal and people skills.
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Maintained updated knowledge through continuing education and advanced training.
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Provided support and guidance to colleagues to maintain a collaborative work environment.
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• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service. Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
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Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
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• Achieved cost-savings by developing functional solutions to problems. Utilized various software and tools to streamline processes and optimize performance.
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• Operated a variety of machinery and tools safely and efficiently. 10/2012 - 01/2015
Worked with Hospus nurses very nice people.
Worked for Mr overly and his wife gave baths, washed hair, cooked Breakfast, Lunch, Supper. Read to each of them the Bible. Rolled Mrs Overly hair. Feed Mrs Overly at each meal.
Worked Monday until Friday 8am to 4pm
When Mrs Overly past away I stayed day and nite Monday until Friday. Jewish Hospital - Phlebotomist Technican
Louisville, KY
07/1998 - 10/2011
• Completed day-to-day duties accurately and efficiently. Contributed innovative ideas and solutions to enhance team performance and outcomes.
•
Worked successfully widiverse group of coworkers to accomplish goals and address issues related to our products and services.
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Managed inventory and supplies to ensure materials were available when needed.
•
• Achieved cost-savings by developing functional solutions to problems. Utilized various software and tools to streamline processes and optimize performance.
•
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
•
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
•
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
•
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently. Provided excellent service and attention to customers when face-to-face or through phone conversations.
•
Collaborated closely with team members to achieve project objectives and meet deadlines.
•
Assisted with customer requests and answered questions to improve satisfaction.
•
• Worked with cross-functional teams to achieve goals. Approached customers and engaged in conversation through use of effective interpersonal and people skills.
•
Maintained updated knowledge through continuing education and advanced training.
•
Provided support and guidance to colleagues to maintain a collaborative work environment.
•
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service. Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
•
Worked effectively in team environments to make the workplace more productive.
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• Prepared specimens for laboratory testing and analysis.
• Maintained accurate records of patient information and procedures.
• Ensured proper sterilization and maintenance of phlebotomy equipment.
• Assisted healthcare team with patient care and comfort during procedures.
• Communicated effectively with patients to explain procedures and address concerns.
Collaborated with laboratory personnel to ensure timely specimen processing.
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• Trained new staff on phlebotomy techniques and safety practices. Labeled blood vials with critical information like time of collection, date and patient name.
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Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
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