Marketing Assistant / Behavioral Health Technician
Resume:
Terrence Gary
Ocala, FL ***** +1-352-***-**** *********@*****.***
Professional Summary
• Objective: To secure a career opportunity fully utilizing my training and skills, while making a significant contribution to the growth and success of the company. Willing to relocate to: Gainesville, FL
Work Experience
Marketing Assistant/Behavioral Health Technician
Treatment Centers of America Wildwood, FL
January 2025 to Present
• Assist with admission and discharge process, including completion of related documentation (orientation, contraband, and clients’ personal belongings).
• Provide peer support when applicable.
• Transport and supervise clients to and from groups and activities.
• Administer urinalysis drug screenings according to company policies and procedures.
• Supervises clients with emphasis on safety and well-being, reminding clients of program rules and reporting infractions appropriately.
• May Facilitate support groups and complete all proper documentation.
• Understands the need for appropriate client/staff boundaries and maintains a strict therapeutic relationship during active treatment. Discontinues communication with clients upon discharge and informs the operations manager of client contact after discharge.
• Runs errands as assigned making efficient use of time and conscientiously completing all tasks.
• Provides empathic, supportive approach to all client interactions by acting as a sounding board for the individual. Confrontation is not used; employs de-escalation techniques.
• Maintains cleanliness, assist clients to develop appropriate cleaning skills by role modeling (room checks)
• Supports Transformations Mending Fences mission by completing related tasks as needed.
• Updates job knowledge by participating in educational opportunities and completing all required initial and annual Continuing Education Units.
• Adhere to all company policies and safety rules, guidelines & procedures.
• Necessary Abilities:
• Ability to stand for long periods of time
• Ability to withstand extreme temperatures; both heat and cold
• Knowledge of client rights and treats all clients with dignity and respect in a consistent manner; adheres to federal confidentiality standards (HIPAA)
• Operate a computer, fax/copy machine and telephone
• Operate a passenger van
• Knowledge of commonly used concepts, practices, and procedures within the field
• Take vital statistics on clients
• Maintain reliablility and consistency with attendance and punctuality to work
• Perform Waived Testing
• Pregnancy Test
• 12 panel urine cup screen
. Assist with marketing strategies, facilitate or attend associated events pertaining to the company’s business and what it represents
MHT Supervisor/Lead Mental Health Technician
Transformations at Mending Fences Morriston, FL
April 2020 to December 2024
• Assist with admission and discharge process, including completion of related documentation (orientation, contraband, and clients’ personal belongings).
• Provide peer support when applicable.
• Transport and supervise clients to and from groups and activities.
• Administer urinalysis drug screenings according to company policies and procedures.
• Supervises clients with emphasis on safety and well-being, reminding clients of program rules and reporting infractions appropriately.
• May Facilitate support groups and complete all proper documentation.
• Understands the need for appropriate client/staff boundaries and maintains a strict therapeutic relationship during active treatment. Discontinues communication with clients upon discharge and informs the operations manager of client contact after discharge.
• Runs errands as assigned making efficient use of time and conscientiously completing all tasks.
• Provides empathic, supportive approach to all client interactions by acting as a sounding board for the individual. Confrontation is not used; employs de-escalation techniques.
• Maintains cleanliness, assist clients to develop appropriate cleaning skills by role modeling (room checks)
• Supports Transformations Mending Fences mission by completing related tasks as needed.
• Updates job knowledge by participating in educational opportunities and completing all required initial and annual Continuing Education Units.
• Adhere to all company policies and safety rules, guidelines & procedures.
• Necessary Abilities:
• Ability to stand for long periods of time
• Ability to withstand extreme temperatures; both heat and cold
• Knowledge of client rights and treats all clients with dignity and respect in a consistent manner; adheres to federal confidentiality standards (HIPAA)
• Operate a computer, fax/copy machine and telephone
• Operate a passenger van
• Knowledge of commonly used concepts, practices, and procedures within the field
• Take vital statistics on clients
• Maintain reliablility and consistency with attendance and punctuality to work
• Perform Waived Testing
• Pregnancy Test
• 12 panel urine cup screen
•
Lead Mental Health Tech 2/Recreation Assistant
The Vines Hospital Ocala, FL
March 2004 to April 2020
Responsibilities:
• Light clerical duties
• Basic computer knowledge
• Train & orientate staff
• Transport adolescent/adult patients to & from appointments
• Lead everyday goal & recreational groups for adolescent/adult patients
• Daytime & Nightly security rounds (every 15mins)
• Maintain adolescent/adult patient safety at all times
• Errand Driver/Document delivery
Accomplishments:
• I was employed at this facility for over 16yrs, so I primarily set an example for other staff on how to be dependable, hardworking, dedicated, a team player & overall maintain consistency on the job.. Skills Used:
• Customer service excellence
• Re directional & counseling skills
• Patient safety
• Recreation activities
Lead Residential Youth Counselor/Activities Assistant Marion Youth Development Center Ocala, FL
January 1999 to March 2004
Responsibilities:
• Light clerical duties
• Basic computer knowledge
• Initiate recreational activities for residents
• Delegate staff positioning/responsibilities
• Advise & assist case managers with resident progress
• Conduct security checks/equipment checks
• Emergency responses (Riots/Medical Emergencies)
• Customer service excellence
• Driver/Transportation of residents to appointments Accomplishments:
• Constantly led a positive example on keeping the residents safe, always being consistent, going above & beyond and doing what the job itself consisted of on a day to day basis Skills Used:
• Customer service excellence
• Leadership
• Safety protocol
Recreation Assistant/Lead Direct Care Worker
ARC Marion Inc Ocala, FL
January 1995 to February 2000
Responsibilities:
• Light clerical duties
• Basic computer knowledge
• Case notes/document adolescent and adult residents daily progress & behavior
• Group notes/daily goal setting for adolescent/adult residents
• Transport residents to appointments/outings
• Conduct recreational activities/aid in daily exercise Accomplishments:
• Demonstrated a great deal of patience, understanding, skill & the ability to be consistent in having to work with patients that had mental disabilities..
Skills Used:
• Customer service excellence
• Counseling & re directional skills
• Teaching adolescent/adult residents everyday living skills: Cooking, cleaning, school work, laundry.. Education
High school diploma
Skills
Driving Managing mental health technician teams - Largest mental health technician team managed (11-15 team members) English Working with individuals with eating disorders GPS Adhering to traffic regulations Leadership Working with youth Communication skills Basic math Documentation Safety protocols for crisis management Delivery driver experience Clerical experience Maintaining patient confidentiality GPS navigation Zoom Conflict management Team management Microsoft Word Customer service HIPAA Supervising experience Behavioral health Crisis intervention Van driver Data collection PTSD Care Laundry Administering oral medications Patient interaction Psychiatric technician experience - Psychiatric technician experience (More than 20 years) Hospital Experience Computer literacy Seclusion procedures Customer Service Working with individuals with mental health conditions CPR Cognitive behavioral techniques (CBT) Working with individuals with psychotic disorders Transportation De-escalation techniques Recreational therapy Physical restraint techniques Achieving HIPAA compliance Customer communication Time management Vital signs Emergency procedures Behavior management Manual transmission Experience with children Interpersonal skills Acute care Mobile devices Working with individuals with substance use disorders Outdoor work Psychiatric patient care Working with individuals with personality disorders Adolescents Conflict resolution Working with individuals with mood disorders Vehicle maintenance logs Developmental disabilities experience Psychiatry Experience with individuals with neurodevelopmental disorders Safe work practices Behavior intervention Organizational Skills Psychiatric hospital experience Working with individuals with anxiety disorders Transportation (10+ years) Route planning software Working with individuals with neurodevelopmental disorders Hospital experience Clerical Experience Courier Reducing medication error rates as a psychiatric technician - Medication error rates reduced as a psychiatric technician
(More than 15%) Shuttle driving In-person customer service Certifications and Licenses
Transportation
Driver's License
First Aid Certification
BLS Certification
DOT Physical Certification
Non-CDL Class C
CPR Certification
Class E
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