Data Visualization & Analytics Specialist
Resume:
MICHELLE BIANCO
PROFESSIONAL SUMMARY
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
PRESENTATIONS/MENTORING
· July 2023, TCU IRC, PDP Presentation, ND
· October - December 2023, Mentor for ATD, PDP Onboarding Course, Online
· March - April 2024, Mentor for ATD, PDP Onboarding Course, Online
· October 2024, Montana TCU Gathering, PDP Presentation
· January 2025, PDP Informational Session, Online
· July 2025, TCU IRC, PDP Dashboard, OK
SKILLS
• MS Office Suite • Adobe Creative Cloud
• Customer Accounts • Research & Analysis
• Data & Reporting • Project management
WORK HISTORY
2024 - 2025
American Indian Higher Education Consortium (AIHEC) - Data Analysis & Visualization Developer, Alexandria, VA
2020 - 2024
Worked closely with the Bill & Melinda Gates Foundation to support TCUs in completing Postsecondary Data Partnership (PDP) reporting requirements.
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Designed and implemented interactive dashboards and visualizations to communicate institutional performance metrics.
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Analyzed complex datasets to identify trends in student success, retention, and completion rates.
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Provided technical assistance and training to institutional staff on PDP data submission and usage.
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Collaborated with institutional research offices to ensure data accuracy, compliance, and alignment with national reporting standards.
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Delivered reports and presentations to leadership teams, strengthening data- informed decision-making across member institutions.
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L'Anse, USA 49946
EDUCATION
Bachelor of Science,
Multimedia Development &
Design
DeVry University, Naperville,
IL
January 2022
Associate of Applied Science,
Web Graphic Design (Honors)
DeVry University, Naperville,
IL
January 2017
Associate of Science, Business
Administration Coursework
Completed
Keweenaw Bay Ojibwa
Community College, L'Anse,
MI
January 2024
Veterinary Tech Program
Coursework
Baker College, Roseville, MI
January 2016
U.S AIR FORCE
VETERAN
2010
Keweenaw Bay Ojibwa Community College - Registrar/Bursar, L'Anse, MI 2019 - 2020
Keweenaw Bay Ojibwa Community College - Dining Services and Early Childhood Facility, L'Anse, MI
2014 - 2015
Petco - Aquatics Specialist, Eastpointe, MI
• Manage all aspects of student registration.
• Manage institutional research.
• Maintain course and faculty scheduling and academic calendar.
• Analyze student performance data to create school improvement plans.
• Prepare reports utilizing academic and institutional data.
• Manage student billing and accounts.
• Maintain institutional participation in Michigan Transfer Agreement.
• Participate in student recruitment, selection, and admission.
• Manage student email accounts and campus portal logins.
• Represent institution at regional and community events.
• Supported register and ordering functions.
• Maintained records for headcounts for services provided. Designed interactions and activities to promote engagement in early childhood activities.
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• Provided excellent customer service in high-stress environments. Managed and maintained 56 aquariums of saltwater fish, saltwater coral, freshwater fish, freshwater plants, and reptiles.
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• Ensured compliance with sanitation standards.
• Assigned work schedules to ensure timely and quality services.
• Provided high quality customer service.
SPECIALIZED TRAINING
• DeVry University/ Keller Graduate School of Management:
• Feb. 2022, National Society of Leadership and Success Foundations of Leadership
• April 2022, Global Awareness Badge
December 2024, A Transition In Thought, LLC. Completed advanced training in modern analytics tools and best practices under Lunaria LaRose, author of A Practitioner's Guide to Alteryx.
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REFERENCES
References Available Upon Request
DECORATIONS,
MEDALS, AND
RIBBONS
AWARDED
National Defense Service
Medal, Global War on
Terrorism Service Medal, Air
Force Training Ribbon
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