PRACHI AGARWAL
Ecommerce Executive
CONTACT
******.*******.****@*****.***
Gurgaon
SKILLS
Ecommerce Platforms: Amazon, Flipkart, Shopify,
Meesho, Myntra, Ajio, Walmart
Inventory Management Pricing Strategies
Promotions Management Client Management
Upselling Campaign Management & Discounting
Logistics Coordination Customer Support (Chat
Process) Excel, Power,Point, MS Word, Pivot
Table Leadership & Team Coordination
Communication & Problem-Solving
LANGUAGES
English (Fluent)
Hindi
CERTIFICATIONS &
TRAINING
Ecommerce SEO Mastery – WS Cube
Tech
Webinar: No Poverty – Chanakya
Club (January 29, 2022)
Webinar: HR Converting Leads to
Employee Relations and Performance
Management.
Social Welfare Work – Shashti
Social Welfare Foundation (June 2 –
June 16, 2021)
PROFILE
Clinically Digital Healthcare Pvt LTD- Present
E- commerce Competitive Analyst
Conduct competitive market analysis across multiple e-commerce platforms to identify pricing and discount strategies.
Optimize product listings by implementing effective discounting to enhance sales and visiblity.
Monitor competitor activities, market trends, and promotional campaigns to support data-driven decision-making.
Intenim Technology Pvt Ltd. Jul 2024 - Aug 2025
Key Account Executive
Manage product listings, inventory, and pricing on Amazon, Flipkart, Shopify, Meesho, Myntra, and Ajio and others.
Coordinate with logistics for timely and accurate order fulfillment. Enhance client relationships, up-sell products, and manage promotions to boost sales.
Collaborate with marketing teams to execute promotional campaigns. Analyze ecommerce sales data for strategy improvements.
Customer Support Executive Teleperformance Sept
2023 – Feb 2024
Provided customer support via chat, resolving order processing and product issues. Managed feedback and ensured on-time product delivery.
Enhanced customer satisfaction through efficient problem-solving. Internship Experience:
Tachyons April 2021-February-2022
Screened resumes and conducted successful interviews to identify potential candidates for various roles.
Maintained and updated employee records, ensuring compliance with company policies and regulations.
Coordinated with teams and participated in office events, enhancing team collaboration and engagement.
EDUCATION
Lovely Professional University (BBA) 2020 – 2023 75.6% M.G.M Higher Secondary School (12th) 2020 75%
M.G.M Higher Secondary (10th) 2018 71%
Detail-oriented Ecommerce Executive with expertise in product listings, order processing, inventory management, and pricing strategies across Amazon, Flipkart, Shopify, Meesho, Myntra, and Ajio. Skilled in client management, upselling, campaign promotions, and logistics coordination. Strong communicator and team leader, optimizing operations for improved sales and customer satisfaction. WORK EXPERIENCE