Customer Service & Loss Prevention Associate
Resume:
Domingo Tristan
Ybarra
McAllen, Tx
***************@*****.***
EXPERIENCE
Sales Associate
Original Penguin — San Marcos, Tx
**/**** – 05/2023
Provided direct customer service in a fast-paced retail environment while maintaining compliance with company policies and loss-prevention procedures.
Monitored sales floor activity to identify suspicious behavior and reduce theft, exercising situational awareness and sound judgment. Handled cash and point-of-sale transactions with accuracy and accountability.
Resolved customer concerns professionally while maintaining a calm, respectful demeanor under pressure.
Worked collaboratively with team members to maintain order, cleanliness, and operational efficiency.
Sales Associate
Perry Ellis —San Marcos, Tx
11/2023 – 09/2025
Enforced store policies and procedures to ensure a safe and orderly retail environment for customers and staff.
Observed and assessed customer behavior to deter theft and report suspicious activity to management when necessary.
Managed cash handling, inventory control, and merchandise security with a high level of integrity and attention to detail. Communicated effectively with diverse members of the public, including de-escalating tense situations when necessary. Demonstrated reliability and professionalism through consistent attendance and adherence to operational standards. EDUCATION
McAllen High School
Texas State University — San Marcos, TX
Bachelor of Science (B.S.) in Criminal Justice
SKILLS
Situational awareness
Conflict resolution
Report writing
Public interaction
Team collaboration
Spanish (conversational proficiency)
Regular participant in local golf
tournaments, requiring consistent
practice, rule compliance, and
mental focus under competitive
conditions.
AWARDS
Varsity Football Letter — McAllen
High School (3-Year Letterman)
Varsity Baseball Letter — McAllen
High School (3-Year Letterman)
LANGUAGES
English (fluent)
Spanish: Conversational proficiency
(able to communicate basic
information and understand
common phrases)
Leadership & Involvement
● Member, Kappa Alpha Order —
Texas State University
● Active member of Kappa Alpha
Order, participating in
philanthropic events, team
collaboration, and campus
engagement initiatives.
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