Pharmacy Technician with Strong Patient Support Skills

Wendi Wuersch

Vancouver, WA ***** +1-760-***-**** ***********@*****.***

Professional Summary

I am looking for a position that allows me to utilize all of my skills, in a comfortable work environment. I want to be able to help people and feel like I am

Making a difference.

Willing to relocate: Anywhere

Work Experience

Pharmacy Technician

Albertsons Ridgefield, WA

April 2023 to Present

Central fill pharmacy with high volume.

Certified Pharmacy Technician

Compass Oncology Vancouver, WA

March 2022 to October 2023

Processing refills, contacting patients to schedule medications for delivery, filling prescriptions, phones and data entry Pharmacy Technician

Rosauers Supermarkets Inc. Ridgefield, WA

September 2021 to January 2022

Heavy phones, filling medications and data entry. Putting away order daily, return medications to stock. Pharmacy technician

Kroger Vancouver, WA

February 2020 to August 2021

Pharmacy technician in a very busy retail pharmacy. Heavy phones, medication dispensing, cash register, putting away stock and central fill orders.

Certified Pharmacy Technician

PropacPayLess Pharmacy Vancouver, WA

June 2016 to February 2020

Responsibilities

I work for a LTC pharmacy in the satellite department. I have to take care of finding medications, scheduling transportation to pick the medication up and making sure the facility gets the medication in an acceptable time frame. Accomplishments

I have utilized my patient relation skills, computer and phone skills Skills Used

Multi line phone system, computer.

Certified Pharmacy Technician

Vet Source Portland, OR

July 2014 to March 2015

Responsibilities

I handled phone prescription refills in a very busy call center for a pet medication company Accomplishments

I learned new software programs very quickly, did voice over work for the new phone system, and utilized my phone and computer skills

Skills Used

I had to use a complex phone system and computer system. Multi screen monitors. I had to learn to deal with very upset patients and explain to them in a calm and easy to understand way about what was happening with their orders Medication Aide

West Hills Village Portland, OR

December 2012 to March 2014

Popping and distributing medications to residents, vital signs, documenting in progress notes, reordering medications, alerting physicians on residents health issues.

Bakery Sales

Safeway Camas, WA

June 2010 to October 2011

Personal Assistant

Tina Wickland Kingman, AZ

March 2008 to October 2009

Scheduler

Dr. Jeffrey Morris Oceanside, CA

September 1995 to August 2003

Referral Coordinator

PCAMG San Marcos, CA

May 1999 to April 2001

Education

PHARMACY TECHNICIAN

Charter College Vancouver, WA

May 2012 to July 2012

General Studies (Diploma)

El Toro High School El Toro, CA

September 1984 to May 1988

Upper secondary education

Skills

Adobe Acrobat Cash register Customer relationship management Inventory management Conflict management CMS Nursing Medicare Pharmacy Technician Experience HIPAA Front desk Personal assistant experience Computer operation Medical receptionist Typing Microsoft Excel Medical Billing Anatomy knowledge Organizational skills Medical terminology Writing skills Data entry Office experience Cash handling Google Workspace Client interaction via phone calls Physiology Knowledge Microsoft Outlook Medical Records Problem-solving Filing Medical Office Experience Microsoft Word Customer service Computer Skills Medical Terminology Anatomy Knowledge LTC pharmacy Vital signs Order Entry Information management Microsoft Office Account management Sales Multi-line phone systems Attention to detail Vital Signs Appointment scheduling Aseptic Technique Time management Medical records Clerical experience Communication skills Administrative experience Order entry CPR Phone etiquette Physiology knowledge

Certifications and Licenses

Pharmacy Technician Certification

Pharmacy Technician License

Driver's License

October 2009 to October 2026

Driver's License

Certified Medication Technician

Additional Information

Authorized to work in the US for any employer

Skills

*Knowledge of brand vs. generic, categories *Medical Terminology

*Terminology and abbreviations *Bubble packing

*Sig codes *IV Admixture

*Aseptic technique and sterile products *Compounding

*Proper hand hygiene *Patient Flow

*Pharmacy law and Ethics *Customer Service and Multitasking

*Basic Life Support (BLS/CPR) *MS Word, Excel, and Outlook

*Computer order entry *Inventory management and

*Pharmacology insurance billing, recalls, logging

*Pharmacy dosage calculations controlled substances

*Anatomy and Physiology *Technology in Pharmacy

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