Operations Leader with Diverse Background
Resume:
Cynthia Wilson
Toledo, OH *****
*************@*****.***
Skilled operations manager with solid experience managing all levels of multiple projects, including budgeting and administration. I am very dependable, dedicated, and hard working Work Experience
Team Lead
ARGUS - Toledo, OH
June 2022 to Present
Making sure my team has the proper tools and abilities to perform their duties and stay on tasks. Inspecting Jeeps to make sure they are properly built and everything is correctly maintained to ship to the customer's.
SR.Account Manager
Job1USA - Toledo, OH
May 2021 to June 2022
Provide clients with employees
Screen potential employees for specific job qualifications Administrative Assistant
Trainco Truck Driving School - Perrysburg, OH
May 2019 to December 2020
Register new students for classes, Customer service, multi-line phones, work with excel, quick books, microsoft word, internet, emails.
Dispatcher
TRI-STATE EXPEDITED SERVICES/ via Pheonix temp service - Millbury, OH January 2017 to April 2019
Set up loads, track loads, negotiate rates, search for loads in different areas, phone calls, emails. Ext. Customer Service Rep / Dispatcher
Birmingham Limousine Services - Toledo, OH
January 2014 to January 2017
43612
Answered multi lines phone and quickly redirected. Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Screened applicant resumes and coordinated both phone and in-person interviews. Maintained a clean reception area, including lounge and associated areas. Drafted biweekly time sheets for employees.
Organized all new hire, security and temporary paperwork. Processed accounts receivable and accounts payable. Team Associate
Home Depot Distribution Center - Lucky Oh
September 2015 to January 2016
Responsible for achieving production requirements. Maintained counts and lifts, shifts and stocks materials and parts. Recognized and reported defective material and equipment to shift supervisor. Observed all safety policies and procedures
Operated lift trucks standing and sit down, pallet jacks, electric pallet jacks RF scanners
Lead Team associate
Sunrise Windows - Temperance, MI
August 2014 to November 2014
Liaised between customers and manufacturing to design new product. Adjusted alignment of drills, cutters, dies, guides, and holding devices. Assisted machine operators with finished pieces.
Fabricated large and small parts per drawing and assembled parts as required. Responsible for achieving production requirements. Ensured that all health and safety guidelines were followed. Bartender
The Four Horseman - Toledo, OH
January 2012 to August 2014
Provided excellent customer service
Requested and recorded customer orders, and computed bills Answered telephone calls and responded to inquiries. Cleaned and organized eating, service, and kitchen areas Greeted each customer with friendly eye contact
Implemented marketing strategies which resulted ingrowth of customer base. Operated a cash register for cash, check and credit card transactions with accuracy. Bartender
Jon\'s Four Seasons - Toledo, OH
April 2009 to May 2012
Implemented marketing strategies which resulted in growth of customer base. Assisted customers with food selection, inquiries and order customization requests. Provided an elevated customer experience to generate a loyal clientele. Processed cash and credit payments rapidly and accurately. Education
High School Diploma
Woodward High School - Toledo, OH, US
1992
Skills
• Logistics
• Trucking
• Dispatching
• Customer Service
• Dispatch
• Administrative Assistant
• Receptionist
• Accounts Payable
• Billing
• Word
• Microsoft Excel
• Recruiting
• Human Resources
• Training & Development
• Conflict Management
• QuickBooks
• Multi-line Phone Systems Exceptional interpersonal communication Customer service oriented Client account management Organized Efficient multi
• tasker Deadline oriented Consistently meeting goals Conflict resolution Effective leader Human resources management Employee scheduling Staffing and recruiting Staff training / development Budget development
• Multi-line Phone Systems
• Management
• Employee Orientation
• Fabrication
• Payroll
• Office Management
• Computer skills
• Project Management
• Interviewing
• Accounts Receivable
• Microsoft Office
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