Senior Workday Developer & Integration Specialist

Poojith Malkannagari

Email: *******.*******@*****.*** Mobile: 512-***-****

PROFESSIONAL SUMMARY

6+ years of experience as a Senior Workday Developer/Configuration Analyst specializing in Workday Core HCM, Payroll, and Integrations, delivering end-to-end implementations and optimizing HR technology solutions.

Proven expertise in configuring complex Workday business processes, focusing on Payroll, Time, and Absence, ensuring efficient HR operations and compliance with internal audit controls.

Extensive experience in building integrations from scratch, enhancing system capabilities and supporting seamless data flow across various HR functions.

Skilled in requirement gathering and documentation maintenance, collaborating effectively with business partners to align technology solutions with organizational needs.

Strong background in conducting end-user training and providing pre- and post-launch support, ensuring a smooth transition and optimal user experience with Workday systems.

Deep domain knowledge in multiple Workday modules, including Core HCM, Compensation, and Talent Acquisition, driving continuous improvement in HR processes.

Committed to fostering relationships within the Workday community, actively participating in user groups and conferences to stay updated on best practices and innovations.

SKILLS

Workday Expertise: Workday Core HCM, Workday Payroll, Workday Integrations, Workday Configurations, Workday End-to-End Implementations, Workday Business Process Framework, Workday Reporting, Workday Security Framework

Technical Skills: SQL, Windows, EIBs, Workday Data Model, Workday Tenant Configuration, Workday Change Management, Workday Compliance Practices, Workday Cloud Architecture

Integration Skills: Workday Integrations, API Development, Data Loading Procedures, Integration Testing, Interface Management, EIB Configuration, Workday Studio, Workday Report Writer

Project Management: End-to-End Implementation, Requirement Gathering, Documentation Maintenance, Change Management, Agile Methodology, Stakeholder Engagement, Project Planning, Risk Management

Soft Skills: Communication, Problem-Solving, Team Collaboration, Adaptability, Attention to Detail, Critical Thinking, Client Relations, Time Management

HR Systems Knowledge: HR Technology, Payroll Processing, Talent Acquisition, Compensation Management, Benefits Administration, Absence Management, Time Tracking, Employee Experience

Reporting Skills: Workday Reporting, Data Analysis, Auditing Configuration Changes, Report Creation, Metrics Development, Dashboard Design, Reporting Best Practices, Data Visualization

Training and Support: End-User Training, Pre- and Post-Launch Support, Issue Resolution, User Documentation, Change Management Training, Community Engagement, User Group Participation, Knowledge Sharing

Compliance and Audit: Compliance Practices, Audit Controls, Documentation Standards, Change Management Documentation, Internal Controls, External Audit Support, Risk Assessment, Regulatory Compliance

Business Process Improvement: Workflow Optimization, System Feature Utilization, Efficiency Improvement, Process Mapping, Continuous Improvement, Best Practices Implementation, Business Procedure Review, Technology Specification Documentation

Domain Expertise: Core HCM, Payroll, Talent Management, Compensation, Time Management, Absence Management, Benefits, EMEA and LATAM Payroll Knowledge

WORK EXPERIENCE

JPMorgan Chase - New York, NY

Senior Workday Consultant - Aug 2024 to Present

Spearheaded end-to-end Workday implementations, focusing on Core HCM and Payroll, enhancing system efficiency and user experience across diverse teams.

Developed complex Workday business processes, ensuring seamless integration and troubleshooting for Payroll, Time, and Absence modules, resulting in a 30% reduction in processing errors.

Collaborated with business partners to gather requirements and document technology specifications, facilitating effective communication and project alignment.

Executed mass data loads using EIBs, optimizing integration inputs and outputs based on transactional changes, which improved data accuracy by 25%.

Provided comprehensive pre- and post-launch support, including end-user training and change management, enhancing user adoption and satisfaction rates.

Maintained accurate change management documentation to comply with internal and external audit controls, ensuring adherence to best practices.

Fostered relationships within the Workday Community, participating in user groups and conferences to stay updated on system enhancements and best practices.

Acted as a domain expert for feature releases, collaborating with the Workday Architect to prioritize and implement system changes effectively.

Analyzed business workflows to identify opportunities for utilizing Workday features, leading to a 15% increase in operational efficiency.

Conducted regular audits of configuration changes, utilizing reporting tools to assess effectiveness and drive continuous improvement initiatives.

Technologies Used: Workday, SQL-WINDOWS, Windows, EIB, Core HCM, Payroll, Time, Absence, Integrations, Reporting, Change Management

Apple - Plano, TX

Workday HCM Analyst - Jan 2021 to Nov 2023

Engineered Workday configurations for Core HCM and Payroll, streamlining processes and enhancing the overall employee experience across the organization.

Led requirement gathering sessions with stakeholders, ensuring alignment on system capabilities and documentation of business processes for future reference.

Implemented integrations from scratch, enhancing data flow between Workday and external systems, which improved operational efficiency by 20%.

Developed and maintained reporting dashboards, providing insights into HR metrics and supporting data-driven decision-making for leadership.

Collaborated with cross-functional teams to optimize Workday functionalities, resulting in a 40% reduction in manual HR processes.

Provided ongoing support and training to end-users, enhancing their understanding of Workday features and driving user engagement.

Conducted system audits to ensure compliance with internal policies and industry standards, maintaining data integrity and security.

Documented technology specifications and maintained configuration documentation to support future enhancements and audits.

Participated in sandbox testing to validate new features and configurations, ensuring system reliability and performance.

Engaged in continuous learning and professional development through Workday certifications, enhancing expertise in the platform.

Technologies Used: Workday, SQL-WINDOWS, Windows, Core HCM, Payroll, Reporting, Integrations, Change Management, Documentation, User Training

ServiceNow - Santa Clara, CA

Workday HRIS Consultant - Oct 2019 to Dec 2020

Developed and configured Workday business processes, focusing on Payroll and Absence management, which improved processing efficiency by 35%.

Collaborated with HR teams to gather requirements and document workflows, ensuring comprehensive understanding and alignment with business needs.

Managed end-to-end Workday implementations, including tenant configuration and data loads, enhancing system performance and user satisfaction.

Provided training and support to end-users, fostering a culture of continuous improvement and effective utilization of Workday functionalities.

Conducted system testing and validation to ensure accurate data processing and compliance with organizational standards.

Analyzed existing processes and recommended improvements, leading to a 20% increase in operational efficiency and user engagement.

Maintained documentation for configuration changes and system processes, supporting audit readiness and compliance efforts.

Engaged with stakeholders to identify opportunities for leveraging Workday features, enhancing overall system effectiveness.

Supported integration efforts with third-party systems, ensuring seamless data exchange and operational continuity.

Participated in knowledge-sharing sessions within the Workday community, enhancing personal and team capabilities.

Technologies Used: Workday, SQL-WINDOWS, Windows, Payroll, Absence, Integrations, Documentation, User Training, System Testing, Compliance

CERTIFICATIONS

Workday Pro HCM

Workday Pro Reporting & Dashboards

Workday Pro Business Process Framework

Workday Pro Integrations

EDUCATION

Masters in Information Technology Lindsey Wilson University GPA: 3.74

Bachelors in Computer Science TKR College of Engineering and Technology

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